Project Manager 2

Title: Project Manager 2 Location: Johnston, RI 02919 Duration: 0-8 Months Pay Rate: $65.10/hour on w2 Description: We are forming a DocuSign Center of Excellence (CoE) and hiring a Business Support Manager to serve as our DocuSign Administrator. In this role, you’ll configure, govern, and scale DocuSign eSignature and DocuSign CLM across the commercial bank. You will partner with technical architects and business SMEs to digitize document workflows end‑to‑end—ensuring solutions are data‑aligned, compliant, secure, and production‑ready. You will support change management, create best practices, and help implement the Document Digitization program using the DocuSign Platform. What You’ll Do: Administer DocuSign (eSignature & CLM): users, groups/permissions, templates, merge/conditional fields, branding, folders, reporting/analytics. Template & component re‑use: build and maintain standardized, data‑driven templates to accelerate consistent document generation and execution. Data & architecture alignment: work with solution/enterprise architects to align data schemas and flows, ensuring integration patterns follow standards. Governance & release: lead requirements, build, test/UAT, and promotion to production following firm governance, controls, and audit needs. Digitization delivery: partner with departmental SMEs to map processes, gather requirements, design workflows, and orchestrate cross‑functional implementation. Enablement & training: create job aids, run training sessions, and equip SMEs to safely self‑maintain routine templates and processes. CoE practices: contribute standards, patterns, KPIs, and best practices for scalability, security, and auditability; monitor platform health and coordinate incident response with Technology and the vendor. What You’ll Bring: Hands‑on administering DocuSign eSignature and/or CLM (or ability to upskill quickly); strong knowledge of templates, merge/conditional fields, and permissions. Working understanding of data models, integrations, and testing/validation; comfortable partnering with architects and QA for robust releases. Proven process design skills (process flows, requirements, acceptance criteria) and success leading cross‑departmental initiatives. Clear communicator and trainer who can translate platform capabilities into practical guidance for business users. Experience working in an Agile environment (sprints, ceremonies, backlog/refinement) and following formal change management. Nice to Have: Exposure to Salesforce administration, identity/SSO concepts (e.g., Okta/SailPoint), and regulated‑industry controls; vendor and release‑management experience.

Created: 2026-03-04