Operations Branch Manager

Position: Operations Branch Manager Location: New Castle, DE 19720 Client: DSAMH EPGA Duration: 12 Months Compensation: $35/hour (W2) $38/hour (1099) Role Overview The Operations Branch Manager is a key leadership role within the Overdose Response Center (ORC), the division's near-real-time analytics and operational hub supporting statewide overdose and opioid response efforts. The ORC operates seven days a week and coordinates outreach and partner teams to engage communities at both neighborhood and individual levels. This position is responsible for overseeing daily operations, guiding data-informed decision-making, and developing effective deployment strategies in collaboration with leadership and partner agencies. Key Responsibilities Provide day-to-day supervision of ORC Operations Branch staff, including Planners and Data/Intelligence Analysts Develop, implement, and maintain ORC operational processes and procedures in collaboration with leadership Prepare and finalize weekly Deployment Orders and Response Plans for PORT and other deployable resources Support data analysis and operational planning to inform deployment strategies and response efforts Compile and submit weekly briefing materials, including deployment plans and leadership reports Identify, investigate, and resolve operational, planning, or deployment issues; recommend solutions to the ORC Director Coordinate and collaborate with partner agencies and community-based deployable assets Perform additional duties as assigned to support ORC operations and statewide overdose response initiatives

Created: 2026-03-04