Dental Office Coordinator

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionDental Office Coordinator Schneider Family DentistryLocation: Mooresville, NCSchedule: M-F, (M-T 8am to 5pm, W-Th 7am to 3pm, F 8am -2pm)Compensation: $21 to $24 per hour, DOE Position Summary The Dental Office Coordinator is responsible for overseeing the daily administrative and front-office operations of the dental practice. This role ensures smooth patient flow, exceptional customer service, accurate financial processing, and effective coordination between patients, providers, and staff. Key Responsibilities Serve as the primary point of contact for patients, delivering a welcoming and professional experience Manage appointment scheduling, confirmations, and patient follow-ups Verify insurance eligibility, explain benefits, and process claims and pre-authorizations Coordinate treatment plans and present financial options to patients Handle billing, collections, payments, and reconcile daily reports Maintain accurate patient records in compliance with HIPAA regulations Oversee front desk staff and support team coordination Communicate effectively with dentists, hygienists, and assistants to ensure efficient workflow Address patient concerns and resolve issues with professionalism and empathy Maintain office supplies and assist with operational tasks as needed Qualifications & Skills High school diploma or equivalent (associate's or bachelor's degree preferred) Minimum 1-3 years of experience in a dental or medical office setting Knowledge of dental procedures, terminology, and insurance systems Proficiency and Experience with Dentrix Software Strong organizational and multitasking abilities Excellent communication and customer service skills Detail-oriented with strong financial and administrative accuracy Ability to work independently and as part of a team Work Environment Fast-paced dental office setting Requires sitting, standing, and occasional lifting of office materials Interaction with patients, staff, and insurance providers throughout the day Full-Time/Part-Time Full-Time Location Kenneth Schneider, Jr. DDS, II, PA Position RequirementsThis position is currently accepting applications.

Created: 2026-03-04