Operations Manager - Cincinnati, Ohio

Operations Manager Fast-growing transportation company based in Cincinnati is seeking an experienced Operations Manager to lead daily logistics and dispatch activities within our trucking organization. The ideal candidate will oversee operational execution, remote dispatch teams, and broker relationships while driving efficiency and supporting company growth. This position is hybrid and based in Ohio. Key responsibilities include managing daily trucking operations including dispatch scheduling, route planning, and load coordination; leading and supporting a team of 12 remote dispatchers with proper workload distribution, performance monitoring, and adherence to procedures; maintaining and expanding relationships with brokers, carriers, and logistics partners to ensure steady freight flow and optimized revenue; utilizing industry contacts to secure profitable loads and strengthen the company's market position; monitoring profitability, service levels, and delivery performance while identifying opportunities to reduce cost and increase operational margins; tracking KPIs related to dispatcher productivity, asset utilization, on time performance, and customer service; resolving operational issues related to delays, breakdowns, cancellations, or customer concerns in a timely manner; improving operational workflows, documentation, and communication standards; partnering with finance and compliance for documentation accuracy, billing, claims, and regulatory requirements; supporting recruitment, onboarding, and training of dispatch personnel; assessing and implementing technology tools for dispatch, tracking, visibility, and broker relations; and preparing operational infrastructure for controlled scaling and future fleet expansion. Qualifications include minimum 3 years of experience in transportation, trucking operations, logistics management, or dispatch leadership; proven experience managing operations for a fleet of 200 or more trucks; demonstrated ability to scale trucking or logistics operations, including team growth, process development, and capacity expansion; strong network and relationships within the trucking and brokerage ecosystem; experience managing remote or distributed operational teams is preferred; strong negotiation, communication, and partner management skills; ability to analyze performance data and drive continuous improvement; familiarity with TMS platforms, ELD systems, and load boards; and a bachelor's degree in business, supply chain, or a related field is preferred but not mandatory. Location and work model includes a hybrid position based in Ohio with occasional travel for strategic meetings, partner visits, or operational needs may be required. What we offer includes competitive compensation and performance incentives, opportunity to lead a growing operations team, and a collaborative work environment with room for advancement.

Created: 2026-03-04