Patient Care Coordinator

Job Title: Patient Care Coordinator Sr. Location: Woodlands, TX Contract: 3-months contract with possible extension Shift: 08:00 AM – 05:00 PM (1-hour lunch) Hours Per Week: 40 hours Responsibilities: Scheduling surgeries for a high‑paced OBGYN department. Providing estimates, reviewing them with patients, and collecting fees for surgical cases. Submitting referrals for prior authorizations. Working work queues. Performing varied clerical and typing duties for departmental leadership. Analyzing eligibility media and interpreting multiple medical plan benefits to maximize accurate collections. Utilizing various system applications for reporting purposes. Practicing positive guest/peer relationships to support an efficient and effective team. Demonstrating a positive attitude and creating a caring patient environment. Supporting more than one physician including department leadership. Job Qualifications - (A = minimum; B = preferred): 1. Education: A. High School diploma or GED from an accredited program. B. Associate or Bachelor’s degree. 2. Experience: A. 3 years general administrative experience and 2 years medical insurance verification experience or experience scheduling operative procedures. OR 1-year previous experience in a similar position (DSS I, ASR, Contact Center, Member Services, MA/CMA, Scheduler). B. Ability to speak/understand Spanish; CPT/ICD coding. 3. Special Skills: A. Typing 40 WPM with 10 or fewer errors; basic math ability; alpha/numeric forms entry; Microsoft Office and PC experience. B. Typing 55 WPM with 5 or fewer errors; 10‑key by touch. 4. Other: Successful completion of EPIC PM Front Desk Class and Hospital Charge Capture. IM Bills lead for department. Ideal Candidate Background: Experience with scheduling OBGYN surgeries Experience submitting referrals for prior authorizations Experience working work queues Experience creating estimates and reviewing with patients Experience collecting payments Interview Process: In‑person interview with 1, possibly 2 rounds.

Created: 2026-03-04