Systems Administrator

Systems AdministratorProgram: Air Force Medical IT Network & Desktop Support Services (AF Medical) Customer: HQ AMC/SG, 375th Medical Group (Scott AFB) Location: Scott Air Force Base, IL Clearance: Secret Certifications: CompTIA Security+ Position SummaryThe Systems Administrator provides day to day operational support, sustainment, and troubleshooting for Air Force Medical information systems supporting clinical, pharmacy, and operational medical missions. This role ensures the availability, security, and performance of medical IT infrastructure in support of En Route Care (ERC), patient safety, and mission readiness for the 375th Medical Group and HQ AMC/SG.The Systems Administrator works closely with government medical staff, network teams, cybersecurity personnel, and systems engineers to resolve incidents, support deployments, maintain compliance, and ensure continuity of care across Air Force Medical facilities. Key ResponsibilitiesSystems & Network Operations Administers and supports Windows based medical IT systems, endpoints, and peripheral devices in clinical and operational environmentsPerforms Layer 2 network support including switch management, port configuration, and connectivity troubleshootingManages Active Directory user and device administration, group policies, and access controlsSupports Remote Desktop (RDP), Bomgar, PowerShell, and command line troubleshooting activities Medical IT & Clinical System Support Provides hands on support for medical devices, pharmacy automation systems, printers, kiosks, and EHR adjacent systemsCoordinates equipment verification, software validation, and system connectivity for medical applicationsSupports MHS GENESIS related activities including device verification and peripheral coordinationResponds to and resolves clinical IT incidents impacting patient care and pharmacy operations Incident Response & Troubleshooting Diagnoses and resolves system outages, connectivity issues, and performance degradationIdentifies root causes of system issues including IP conflicts, port misconfigurations, and device failuresCoordinates with vendors, network teams, and government stakeholders to restore services rapidlyProvides follow up validation to ensure issues remain resolved Asset & Device Management Manages mobile device inventories including deployment, tracking, and lifecycle managementSupports IT asset accountability and inventory accuracy for medical equipment and endpointsAssists with equipment moves, adds, and changes within medical facilities Cybersecurity & Compliance Operates in compliance with DoD, Air Force, and DHA cybersecurity requirementsSupports implementation of Security+ best practices and secure configuration standardsAssists cybersecurity staff with vulnerability response, access control enforcement, and secure system operationsMaintains awareness of HIPAA, PHI, and PII handling requirements in medical environments Customer & Stakeholder Support Serves as a trusted onsite technical resource for government medical personnelCommunicates clearly with clinical staff to translate technical issues into operational impactsProvides responsive, mission focused support in high tempo and resource constrained environments Required Qualifications Bachelor's degree in Cybersecurity, Information Technology, or related discipline (or equivalent experience)CompTIA Security+ certification (active)Experience administering Windows systems in enterprise or government environmentsWorking knowledge of Active Directory, Group Policy, and Windows networkingExperience supporting medical, clinical, or operational IT environmentsAbility to work independently with minimal supervision in a mission critical settingAnnual Vaccinations as Required by the MEDGROUP Desired Qualifications Experience supporting Air Force or DoD medical facilitiesFamiliarity with MHS GENESIS or EHR adjacent systemsExperience supporting pharmacy automation or medical devicesPrior experience working on AF Medical or DHA contracts

Created: 2026-03-04