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Medical Receptionist

Integrated Dermatology - West Palm Beach, FL

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Job Description

Medical Receptionist The Front Desk Receptionist is responsible for managing the front office operations of dermatology practice. This role serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. The receptionist performs a variety of administrative tasks including answering phones, scheduling appointments, verifying insurance, and processing payments. The position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical setting. Responsibilities include: Answering incoming calls on a multi-line phone system, direct calls appropriately, and retrieve and respond to voicemail messages. Scheduling new and follow-up patient appointments accurately and efficiently. Greeting and checking in patients, verifying and updating demographic and insurance information. Performing check-out procedures, including scheduling return visits and collecting co-pays. Verifying insurance eligibility and benefits prior to appointments. Posting charges and co-payments in the practice management system and reconciling daily transactions. Maintaining a clean, organized, and professional front desk and waiting area. Communicating effectively with clinical and administrative staff to ensure smooth patient flow. Assisting with scanning, filing, and maintaining accurate patient records in the electronic health record (EHR) system. Following HIPAA and OSHA guidelines to ensure patient privacy and workplace safety. Qualifications include: Prior experience as a medical receptionist is preferred. Dermatology or specialty practice experience is highly preferred. Experience with electronic health record (EHR) systems is preferred. Spanish speaking candidates preferred. Job Type: Full time: Monday-Friday: 8am-5pm Pay rate starts at $18-$22 Education: High School Diploma or equivalent required All your information will be kept confidential according to EEO guidelines.

Created: 2026-03-04

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