Shift Lead
Launch Car Wash - Tulsa, OK
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Are you interested in: A flexible career with above industry-average income and growth potential? Being a part of a rapidly growing business with endless career opportunities? Monthly incentives AND performance bonuses? Are you ready to experience a career, a car wash, and a company unlike any that you have before? Launch is changing the way people experience car washes and we are looking for more leaders to partner with us, as we grow. Our Launch team specializes in outstanding guest service that is enhanced by the most advanced technological tunnel car wash in the world. Launch is a one of a kind car wash that is revolutionizing the industry. While we work very hard, our team centered environment provides a culture of respect and enthusiasm that supports our mission to give our guest “The Cleanest Car in the Galaxy!”Our core values are Trust in God, Character, Loyalty, Attitude of Excellence. If this resonates with you, please continue reading! We are currently hiring an Assistant Site Manager in the Tulsa area! If you are friendly, highly motivated, and enthusiastic about representing our state of the art car wash, we invite you to come and Grow With Us!Salary: $36-50k Total Annual Compensation What We Offer: Competitive wages Pay Increases through training & growth opportunities Quarterly Incentives and Award Programs Health, Dental, Vision Benefits Supplemental Benefits 401(k) Option with Company Match Gym Discounts Paid Volunteer Time Off Unlimited Infinity Club Membership for you & your spouse Paid Time Off per Employee Manual Primary Duties Include: Ensure 100% customer satisfaction Maintain high-quality day-to-day on-site store operations Lead with integrity and foster a culture of respectful accountability Strive to exceed sales goals and store growth Assist with Recruiting, developing, and motivating teams to deliver the company's mission Successful management of labor and staff scheduling Effective P&L management through monitoring of chemicals, utilities, and other expenditures Maintain quality assurance through accurate Quality Control check Monitor inventory and supplies and assist with orders Ensure adherence to all safety protocols and standard operating procedures Properly address all customer escalations in a calm and collected manner Learn wash process and equipment to expand the knowledge base Further growth through educational/training opportunities Perform other related duties as required and assigned Execute daily assigned checklists for operating the car wash Assist guests at kiosk with wash selection and payment process Inspect vehicles before wash process Maintains clean, organized car wash facility Adhere to all company policies, procedures, safety standards and codes of conduct Follow Launch safety procedures to avoid exposure to fumes, dirt, and harsh chemicals Able to utilize technology through various platforms Handle customer complaints and incident claims Leading weekly and monthly team meetings Conduct monthly performance reviews Journey to Success for Leaders: Be present in the moment with a positive attitude Communicate effectively and professionally both with customers and fellow team members Strive for excellence in all that you do Always lead by example Ability to coach, mentor, and train Present professional image according to appearance guidelines Strive to exceed expectations and maintain accountability Physical Requirements: Ability to work on your feet for an entire shift in a fast-paced environment Ability to work outside in all weather conditions Ability to lift 50 lbs Ability to smile while doing all of the above! Education/Skill Requirements: Must have a high school diploma or an equivalent certificate 2-year college degree preferred (but not required) Must have at least 3 years of leadership experience Basic IT and computer skills (POS, Microsoft Office, G Suite) Ability to work flexible hours including evenings & weekends Attention to detail is required Customer-focused, friendly personality Desire to have a positive attitude in the work environment Ability to communicate effectively and efficiently Job Type: Full-time (42.5 hours per week), salaried position Launch Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
Created: 2026-03-04