Program Operations Manager

Role OverviewThe Program Operations Manager provides day-to-day operational leadership across Quantum STEM School and works closely with Cascade Enrichment. This role ensures programs run safely, smoothly, and in compliance with Washington State Early Learning and DCYF requirements. The ideal candidate is a critical thinker and strong decision-maker who can respond quickly, support staff, and step in where needed to keep operations running effectively.Key ResponsibilitiesOversee daily operations to ensure child safety, active supervision, appropriate ratios, and licensing complianceMake timely, sound decisions in a fast-paced early learning environmentProvide clear operational direction to staff and reinforce accountabilityMaintain strong working knowledge of DCYF regulations, including supervision, ratios, health, and safety requirementsSupport licensing visits, inspections, documentation, and corrective actions as neededEnsure staff complete all required trainings and promptly identify and address any gaps in training, including follow-up support or retraining as necessaryStep into classrooms as needed to support operations (e.g., covering teacher lunch breaks, maintaining ratios, supporting transitions)Support administrative needs such as scheduling, communications, confirmations, and operational follow-throughCollaborate across programs to ensure consistent expectations, communication, and executionMinimum RequirementsMERIT approval (or ability to obtain promptly), including background check, CPR/First Aid, and required training hoursPrior experience working with young children in a licensed childcare, preschool, or K12 educational settingStrong understanding of DCYF licensing requirements and staff-to-child ratiosWorking knowledge of Washington State Early Learning & Development GuidelinesAbility to maintain active supervision, assess risk, and make sound decisions in real timeClear, professional communication with families and staffThis Role Is a Good Fit If You:Anticipate issues and take action before they escalateAre confident making decisions without constant directionUnderstand that child safety and compliance are non-negotiableAre willing to wear multiple hats to support both classroom and operational needsThis Role Is Not a Good Fit If You:Prefer a narrowly defined or desk-only roleAvoid accountability or timely decision-makingAre uncomfortable enforcing expectations or licensing standardsAbout Our ProgramsQuantum STEM School is a licensed Pre-K program serving children ages 35 through hands-on, inquiry-based learning that integrates STEM, early literacy, and social-emotional development. We work closely with our sister company, Cascade Enrichment, which provides K12 tutoring and enrichment programs across the Snoqualmie Valley. recblid atsqfa09jbzc89ibou6bb28k26iefl

Created: 2026-03-04