Shift Supervisor

Job Description If you love making hungry people happy and thrive in a busy, team-oriented atmosphere, you should work at Charley's. You'll get competitive wages, flexible scheduling, and a bunch of other cool benefits. Did we mention that you get to work with Charley's delicious, mouth-watering food? 'Nuff said. Your application is waiting for you. Assistant Shift Manager Responsibilities and Duties: • Accountable for all daily operations of the food service operation • Train and develop all food service personnel • Provide the best customer experience to every customer • Greet every guest with a smile and a sincere "Hello" • Demonstrate leadership and promote teamwork • Motivate staff to continually improve performance • Effectively address employee relations issues • Ensure inventory levels are properly maintained in order to increase sales volume and control inventory • Manage the cleaning and maintenance of food service equipment and related CPU/register equipment for efficient operation. • Operate all assigned equipment safely and efficiently • Be directly responsible for all fund reconciliation and inventory audits • Prepare or supervise preparation of all required paperwork • Maintain safety and security of the restaurant and document any accidents or incidents that occur • Ensure compliance with all local, state and federal laws within the scope of the food service operation • Manage the maintenance of the environment inside and around the perimeter of the restaurant • Ensure that all personnel know and follow all company policies and procedures Requirements and Qualifications: • 2 - 3 years of food service shift leader or assistant manager experience • Ability to effectively perform in a fast-paced work environment • Must be able to work a flexible shift, including nights, weekends and holidays in order to provide management coverage when the Store Manager is not present • Must have great customer service skills and have work references • Strong leadership and interpersonal skills • Ability to communicate effectively with all levels of the organization • Ability to bend down, stoop low, and stand for at least 8 hours • Ability to properly lift, pull, and/or push up to 30 lbs • MS Outlook, Word and Excel skills Work schedule Weekend availability 8 hour shift Day shift Night shift

Created: 2026-03-04