Be the Heart of LVIM: Volunteer as a Receptionist ...
Lakeland Volunteers In Medicine - Lakeland, FL
Apply NowJob Description
Are you a warm and friendly communicator with a knack for creating a welcoming environment? Join our dedicated team at our esteemed free medical clinic, where every day brings an opportunity to touch lives and spread hope. As a Volunteer Receptionist, you will be the smiling face that greets patients, ensures their smooth check-in process, and provides them with a sense of comfort during their visit. Your excellent communication skills and empathetic nature will create a positive and welcoming atmosphere for all. Benefits of Volunteering: The opportunity to make a meaningful impact in your community. Be a part of a supportive and dedicated team of volunteers. Gain first-hand experience in a medical setting and expand your knowledge. Take pride in the knowledge that you’re making a valuable contribution to a vital community service. Responsibilities Greet and welcome patients and visitors with a friendly and professional demeanor. Efficiently manage incoming phone calls, respond to inquiries, and provide accurate information about the clinic's programs and services. Utilize the electronic healthcare records program to ensure patients are checked-in, demographic information has been verified, and required paperwork has been printed and completed. Answer patient questions and provide assistance and directions when necessary. Check for messages on the voicemail system periodically throughout the shift and respond as needed. Qualifications Friendly and compassionate disposition. Appropriate telephone etiquette. Strong communication and listening skills. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Flexibility and adaptability to changing situations and needs. Basic computer proficiency with a willingness to learn LVIM's electronic health records computer program. Apply now if you’re ready to contribute your time and skills in a fun and fulfilling way.
Created: 2026-03-04