HCP Customer Service Representative - Riverside

Hearing Professional Pridestaff is seeking a Hearing Professional. Must be a self-driven individual. No previous experience is needed. The company will PAY you while you learn! PAID training to become a Licensed Hearing Instrument Specialist in the state of California. Bilingual Spanish is highly preferred. Must be able to travel to various company locations such as Riverside, Montclair, Ontario, Murrieta, Banning. NOTE: TRAINING WILL BE IN MONTCLAIR FOR 2 -3 MONTHS Pay rate: $18-$20 hourly (training pay rate is $18, once training pay rate will be $19 hourly, once license is received and once full inside sales activities, pay to move to $20 hourly) Shift: Monday through Friday, 9am to 5pm and some weekends as needed Responsibilities (following license and certification): Work with Supervisors to obtain a State Board Trainer License and work toward becoming a licensed Hearing Aid Dispenser. Examination and evaluation of hearing acuity sensitivity and communication disorders, including sound field, air and bone conduction. Communicating the test results both verbally and in writing to the patient and their families in a way that they can understand. Recommending and fitting of hearing instruments to provide auditory rehabilitation advice and guidance, and obtaining ear mold impressions when needed. Maintaining patient records and case histories ensuring accurate completion of state and federal required forms Repairing and Selling hearing instruments and accessories Maintaining records of equipment calibration ensuring equipment is in working order. Monitoring and documenting sales, repairs, credits, assisting in marketing activities as required participating in the growth of your office as if it is your own. Maintaining professional patient, co-worker and vendor relationships. Qualifications: High school diploma or equivalent Basic computer skills Professional image and appearance Strong verbal communication skills Experience in customer service or other related fields Enthusiastic personality Benefits: Paid training Salary + Commission Bonuses Benefits, Medical, Dental, Vison 401k Vacation Paid Holidays Marketing support - local, regional and national Compensation / Pay Rate (Up to): $18.00 - $20.00 Per Hour

Created: 2026-03-04