Area Admin Manager

UGI Heating, Cooling & Plumbing has served homeowners in Pennsylvania for over a century. Our team of talented, experienced and continuously trained technicians specialize in residential HVAC services. UGI was acquired by HomeServe in 2020. HomeServe, a certified Great Place to Work, values honesty, respect, collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. Position Overview: The Area Admin Manager is responsible for managing the daily functions of the office(s) and field support staff within the HomeServe Energy Services operating area. Responsibilities: Provide leadership and direction for the office staff Ensure process consistency and compliance throughout the assigned area Ensure that all work orders are processed accurately and timely on a daily basis. Coordinate the weekly and annual inventory counts with the Parts Administrator and ensure truck transfers are done when required. Manage the Purchase Order process to ensure all Purchase Orders are accurately issued, received, and closed out. Support area projects as needed to ensure continued growth and improved productivity and efficiency. Point person for customer relations, the call center, and employees. Oversee the ordering and coordinating of equipment, parts, and materials. Ensure preparation and completion of monthly sales and tech commissions Frequent travel among assigned offices to provide local support, as needed Recommend the hiring, discipline, discharge, transfer or promotion of personnel. Review and resolve issues affecting Company compliance and customer/Company objectives. Identify training needs and coordinate implementation of training programs to ensure development of staff Perform duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and/or duties beyond what is outlined here may be assigned as required. Collaborate with the operations team to coordinate all required local fleet support activities Job Requirements: High School Diploma or GED required Minimum of 4 years office management experience, preferably with a service delivery organization Experience managing multiple locations a plus Strong analytical, verbal and written communication and interpersonal skills Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks Proficient/ advanced knowledge of MS Office (Excel/Word/PowerPoint). Strong work ethic and willingness to take ownership Ability to work independently In return, we offer: Competitive compensation Company vehicle provided; gas card as well Career development and advancement opportunities Casual attire throughout the week Friendly, open and team-oriented work atmosphere Excellent benefits including generous medical, vision, dental and life & disability insurance 401(k) plan with a company match Paid time away Eligibility to enroll in up to two HomeServe coverage plans paid for by the company HomeServe USA is an equal opportunity employer. #LI-JE1 #UGI Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-04