Unit Clerk / Medical Appointment Scheduler

Now Hiring: Nursing Department Unit Clerk / Medical Appointment Scheduler in New York, NY Northern Manhattan Rehab and Nursing Center is seeking an experienced and highly organized Secretary to support our Nursing Department. This position plays a vital role in ensuring smooth daily operations in a fast-paced, dynamic healthcare environment. The ideal candidate is professional, punctual, detail-oriented, and able to multitask effectively. Responsibilities of Unit Clerk / Medical Appointment Scheduler: Carry out assignments from the Director of Nursing (DON) or designee accurately and promptly Promote cooperative and professional relationships with residents, families, staff, vendors, and healthcare partners Input and transmit computerized data (e.g., MDS, Medicare, PRI, etc.) Operate office equipment including fax machines, copiers, and other office machines Prepare, duplicate, distribute, and mail reports, letters, and documents as directed Schedule appointments and meetings and direct visitors to appropriate areas Answer telephones professionally and provide information in accordance with nursing home regulations, referring complex inquiries to appropriate personnel Prepare and maintain nursing staffing schedules for all units, ensuring adequate coverage Maintain accurate records of employee benefits and leave days Monitor daily staffing schedules for absenteeism and promptly update the DON/designee Pre-register and schedule resident appointments for outside services and follow-up visits Arrange transportation and escorts for resident appointments Maintain professional relationships with outside agencies, hospitals, and partner facilities Maintain and organize patient medical records and related documentation Prioritize incoming and outgoing mail and faxes, maintaining accurate files and records Abstract, analyze, audit, and code medical records promptly Oversee the release, storage, archiving, and transcription of medical records in compliance with HIPAA standards Maintain strict confidentiality of all nursing office matters Respond to the needs of the facility and staff and accept assignments based on operational needs Qualifications: High School Diploma or equivalent Proficiency in Microsoft Office Minimum of two (2) years of clerical experience, preferably in a healthcare or nursing home setting Experience with proofreading, cross-indexing, and filing Excellent oral and written communication skills Strong attendance and punctuality are required CNA certificate preferred What We Offer: Supportive and collaborative work environment Opportunity to work in a respected Skilled Nursing Facility Competitive compensation based on experience If you are a dependable, detail-oriented professional with healthcare clerical experience, we encourage you to apply. 2/23/2026

Created: 2026-03-04