Rebill Specialist

General Summary of Position: We are seeking a detail-oriented and analytical professional to join our team in a billing operations role. This position is responsible for processing telecom invoices, ensuring accurate allocation of charges, and supporting timely billing and payment activities. The ideal candidate will have strong problem-solving skills and a collaborative mindset. As they will work closely with internal departments and external vendors to resolve complex billing issues. Key responsibilities include: Reviewing and processing telecom invoices by breaking down and allocating charges appropriately. Investigating discrepancies such as past due amounts, credits, and misapplied payments. Coordinating with third-party carriers and vendors to manage billing address updates and maintain accurate customer account information. Partnering with cross-functional teams to resolve intricate billing challenges. Generating ad-hoc reports and conducting data analysis using internal databases to support operational insights. Duties and Responsibilities: Enter telecom invoices into Granites internal systems for billing and payment processing. Investigate and resolve unpaid balances including carrier payment discrepancies. Communicate and clarify billing issues or changes with cross-functional teams. Collaborate with telecom providers to facilitate payments and research account histories. Use Granite software tools to monitor customer account activity and identify root causes of billing issues. Generate ad-hoc reports and support special projects as requested by Finance and Premier Management. Participate in internal audits to verify account inventory accuracy and validate carrier charges. Required Qualifications: Experience utilizing Microsoft Office Fundamental analytical and arithmetic abilities. Team player with a positive attitude. Written and Verbal communication skills. 4 Year Bachelors Degree from an accredited College/University. Preferred Qualifications: Strong Excel Skills with an interest in learning PowerPivot and SQL. Experience with Database Management or a desire to learn. Billing or Data Entry Experience. Business, Finance, Accounting or Related quantitative degree.

Created: 2026-03-04