Technical Claim Manager-Construction Defect (hybrid)

RLI Insurance Claims Specialist Under occasional supervision, responsible for establishing, maintaining, processing, and resolving liability claims within defined authority. Obtains information regarding each claim through various means of investigation to evaluate coverage, liability and damages with the goal of prompt, efficient and accurate resolution. Responsible for managing moderate exposure general liability claims, including bodily injury, property damage and some construction defect claims. -Investigate, analyze, and review new claims for coverage, liability, damages, and reserves. -Manage investigators, adjusters, attorneys, and experts as needed. -Maintain both litigated and non-litigated third-party injury and damage claim files to ensure claims are properly documented, adjusted, and paid. -Participate in special claim projects and other duties as needed. Typically requires a bachelor's degree in business administration, insurance, or a related field. 5+ years of claim handling experience is preferred. Prior construction defect claim experience is also preferred. A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial. -Be proactive in initial investigation, claim handling and resolution. -Superior communication skills to work effectively with insureds, underwriters and claimants. -Excellent negotiation skills -Must be detail-oriented and practice good organizational skills. -Self-motivated and task-oriented. $115,778.00 - $168,746.00 At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee. Annual bonus plans Employee stock ownership plan (ESOP) 401(k) automatic 3% company contribution Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings) Paid time off (PTO) and holidays Paid volunteer time off (VTO) to support our communities Parental and family care leave Flexible & hybrid work arrangements Fitness center discounts and free virtual fitness platform Employee assistance program Comprehensive medical, dental and vision benefits Flexible spending and health savings accounts 2x base salary for group life and AD&D insurance Voluntary life, critical illness, & accident insurance for purchase Short-term and long-term disability benefits Training & certification opportunities Tuition reimbursement Education bonuses Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Created: 2026-03-04