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Seasonal Client Service Associate

H&R Block - Pikeville, TN

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Job Description

At H&R Block, we celebrate the power of people helping people. Our mission is to provide assistance and inspire confidence in our clients, associates, and communities everywhere. We foster a connected culture that values high performance and inclusivity. We're committed to continuous improvement and have outlined a long-term strategy called Block Next. This multi-year plan focuses on innovation, client experience, and sustainable growth, aiming to elevate how we operate, serve, and lead in our industry. We thrive on curiosity and creativity, and we’re always moving forward. If you see challenges as chances to make a meaningful impact in your community, we welcome you to join us. As a Seasonal Client Service Associate/Receptionist, you'll play a key role in helping clients make confident, informed decisions about their lives and finances. You'll build lasting relationships with clients and ensure their needs are met, making every interaction a memorable one. Preferred Qualifications: High school diploma or equivalent Flexibility to work varied schedules and locations Sales or marketing experience Key Responsibilities: Answer phones and warmly greet clients Connect clients with the most suitable tax professionals Schedule appointments according to client preferences Ensure all client needs are met, whether in person, over the phone, or virtually Maintain cleanliness and organization within the office Perform additional duties as needed Your Skills: Experience in a fast-paced work environment Strong background in customer service Ability to manage multiple tasks effectively Excellent organizational and time-management skills Proficient in computer use, including Microsoft Office Why Join Us? We invest in our associates’ well-being. Our benefits include: Employee Assistance Program with Health Advocate BetterYou well-being program to foster healthy habits Support for neurodiversity and caregivers for you and your family Discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan, subject to eligibility Your Future Community: Join us at H&R Block as we cultivate a Connected Culture based on trust, care, and collaboration, creating an environment where everyone can bring their authentic selves to work. You will be part of a recognized workplace that values support and growth among colleagues. H&R Block is an equal opportunity employer, celebrating diversity in our workforce and welcoming applicants regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status. If you’re ready to make a positive impact, apply with us today! Sponsored Job #40319

Created: 2026-03-04

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