Receptionist

Receptionist The receptionist is responsible for managing the reception area, welcoming visitors, handling phone lines, distributing faxes and emails, and managing postage duties. This role requires strong perceptiveness, interpersonal, and organizational skills to interact effectively with a diverse range of individuals, including senior executives, property managers, and external contacts, while ensuring excellent customer service. Essential duties and responsibilities: Open office: turn on lights, unlock front doors. Check and forward emails, faxes, and voicemails each morning. Maintain a clean and organized reception area. Update and manage phone, email, and reference lists. Provide tools and resources for daily reception activities. Foster positive relations with clients, owners, coworkers, and contractors. Direct incoming calls and assist visitors with requests. Coordinate visitor meetings and notify relevant staff. Assist with community mailers and manage incoming complaints. Schedule courier services and manage incoming/outgoing packages. Handle incoming mail and faxes, distributing them as necessary. Secure the office at the end of the day (lock doors, turn off lights). Support the Executive Assistant and other staff as needed. Knowledge and skills: Comprehensive understanding of GHCM policies and Jenark Access modules. Proficient in Microsoft Office (Outlook, Excel, Word). Basic internet skills, including browser use, password management, and bookmarking. Physical demands and work environment: Physical demands: Perform general office duties. Communicate effectively in person and over the phone. Interpret and convey instructions accurately. Use computers and read documents effectively. Lift and carry up to 25 pounds as needed. Climb stairs when necessary. Work environment: Professional office setting using standard office equipment (computers, phones, copiers, etc.).

Created: 2026-03-04