Supervisor - Shipping & Receiving

The Shipping & Receiving Supervisor is responsible for overseeing daily warehouse operations related to shipping, receiving, order picking, staging, loading, and unloading. This role leads a team of warehouse associates, ensuring timely and accurate order fulfillment while maintaining high standards of safety, quality, and efficiency. The Supervisor will be actively involved in the hiring, training, and development of staff, promoting a positive work culture aligned with company values. Key Responsibilities: Supervise daily warehouse operations, including shipping and receiving, picking, staging, and truck loading/unloading to ensure accurate and on-time order fulfillment. Ensure outbound shipments meet all temperature control, cold chain, and food safety requirements, including proper packing, labeling, and documentation. Complete invoices, Bills of Lading (BOLs), system closeouts, and scheduled pickups in alignment with production and cold storage logistics needs. Lead first-shift warehouse teams, overseeing staffing, task assignments, and adherence to cold storage safety and handling procedures. Monitor inventory accuracy through cycle counts, audits, and proper rotation; utilize M3 ERP for receiving, picking, and inventory movement. Provide backup support to the Inventory Coordinator and fill in for the Warehouse Manager as needed to maintain uninterrupted operations. Enforce safety standards through equipment inspections, safe operation of powered industrial equipment, and timely reporting of maintenance issues. Train, mentor, and cross-train team members on safe, compliant handling of refrigerated and frozen products. Track performance, provide coaching and feedback, and support performance reviews; coordinate PTO and shift coverage to ensure operational continuity. What Makes You a Great Fit: Bachelor's degree in Supply Chain, Logistics, Warehouse Management, or a related field. 3+ years of experience in warehouse operations, including at least 1 year in a team lead or supervisory role. Experience in FDA-regulated facilities preferred; familiarity with SQF or BRC-certified manufacturing environments a plus. Hands-on experience with data entry and production systems such as M3, CAT2, or similar ERP/QC platforms. Strong attention to detail, organizational, and analytical skills, with the ability to manage multiple priorities and adapt to changing demands. Effective communicator with solid computer skills and the ability to troubleshoot basic system issues. Reliable attendance, positive attitude, and willingness to learn and complete required training. Physically able to work in cold storage environments, stand for extended periods, and operate forklifts or other material handling equipment safely. Supervisor Responsibilities: The supervisor will be directly involved in hiring, developing, and training production associates in conjunction with company policies, procedures and culture while maintaining high level of employee engagement and dedication to customer service. Benefits, Acme Style: Competitive compensation. Opportunity to choose the medical plan that works best for your family. Flexible spending accounts (Medical + Dependent Care). Health Savings Account option with quarterly employer contributions. 401(k). Dental Insurance. Vision Insurance. Company Sponsored Group Term Life. Voluntary Life Insurance options for you and your dependents. Paid time off including company and floating holidays. Tuition Reimbursement. Paid Parental Leave. CASH employee referral program. Workspace Environment: Ability to lift, move, and handle materials weighing up to 50 pounds. Ability to stand, walk, and perform physical tasks for extended periods. Ability to work in varying temperature conditions, including refrigerated and freezer environments. Ability to safely operate, or be trained to operate, forklifts, pallet jacks, and other warehouse equipment. Who We Are & What We Believe: Acme Smoked Fish is a seafood processor, purveyor, distributor and more, built on a foundation of quality, innovation, long lasting relationships, passion, and positive stewardship to our seafood communities. As the largest specialty smoked seafood company in the United States, we stand committed to providing the very best smoked seafood delicacies to our customers, near and far, and take great pride in being at the forefront of the seafood sustainability movement. Our authenticity has transcended from generation to generation and we pursue excellence in everything we produce and everyone we employ. We stand committed to our Values and our culture, providing us the opportunity to serve our friends and neighbors. Acme manufactures and distributes its products in the U.S. under four core brands (Acme, Blue Hill Bay, Ruby Bay, and Spence) and private labels through leading retail and food service institutions. The company operates manufacturing sites in New York, North Carolina, Florida, Massachusetts, South America and Europe. Acme Smoked Fish Corporation is committed to creating a diverse and inclusive workplace that fosters respect, collaboration, and innovation. We value the contributions of every employee and expect them to uphold the highest standards of ethical conduct and professional integrity. We are an equal opportunity employer. We do not tolerate or practice any form of discrimination, harassment, or misconduct based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic. We comply with all applicable laws and regulations regarding labor rights, human rights, environmental protection, and data privacy.

Created: 2026-03-04