Substance Abuse Program Manager

The Program Manager – SUD provides operational and clinical leadership for outpatient and intensive outpatient substance use disorder programs. This role oversees a multidisciplinary team and supports high-quality service delivery, regulatory compliance, and program performance. The Program Manager will provide clinical supervision to registered counselors, support field-based staff, and collaborate with county partners, schools, and community agencies. The ideal candidate is mission-driven, passionate about substance use recovery, and experienced working within Medi-Cal and county behavioral health systems. Responsibilities Provide day-to-day leadership and operational oversight of SUD programs across multiple clinic sites and in the field. Supervise and support a multidisciplinary team of approximately 35–40 staff, including SUD counselors, case managers, outreach staff, and administrative personnel. Provide clinical supervision to registered and certified counselors and ensure compliance with supervision requirements. Support recruitment, onboarding, training, scheduling, and performance management of program staff. Ensure high-quality client care, including oversight of assessments, treatment planning, documentation, and service delivery. Maintain compliance with all state, county, and Medi-Cal regulations, including Substance Abuse Prevention and Control (SAPC) requirements. Utilize and oversee documentation and reporting in county systems and platforms (e.g., PCNX and related databases). Ensure accurate eligibility verification, Medi-Cal portal use, and insurance-related processes. Partner with county agencies, schools, and community organizations to support outreach efforts and referral pathways. Participate in field-based activities, including community outreach events and external stakeholder meetings. Monitor program outcomes, productivity, and compliance metrics; implement improvements as needed. Support program audits, reporting requirements, and quality assurance initiatives. Maintain flexibility to support occasional evening groups or community events. Qualifications Certified Substance Use Disorder Counselor (Required) – must be verifiable through an approved credentialing body (e.g., CCAPP Credentialing or Addiction Counselor Certification Board of California). Clinical Supervision Certification (Required) – Certified Clinical Supervisor (CCS). Minimum of 3+ years of experience in Substance Use Disorder programs. Minimum of 3+ years of management or supervisory experience. Experience providing clinical supervision to registered counselors. Experience working with Medi-Cal, insurance eligibility systems, and county behavioral health programs. Strong familiarity with county systems and workflows related to SAPC and documentation platforms (e.g., PCNX or similar). Strong computer and technical skills, including comfort with EHRs and county reporting platforms. Bilingual Spanish preferred; proficiency in English required. Strong leadership, organizational, and communication skills.

Created: 2026-03-04