Office Assistant - Float Pool - Nassau

Office Assistant - Float Pool - Nassau Administrative/Office Support Mineola, NY ID: 1153054_RR00112246 Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Office Assistant - Float Pool - Nassau. In this role, the successful candidate provides the necessary and appropriate support to ensure effective and efficient patient care throughout the practice site, through greeting, directing, and scheduling of patients and visitors. Serves as a liaison between patient and clinical practice site personnel. Travels to other practice locations as required. Job Responsibilities: Performs other duties as assigned. Provides the necessary and appropriate support to ensure effective and efficient practice. Greets patients and visitors. Answers and addresses all telephone communication, including: prescription refills, authorization requests, patient questions, patient issues, referrals, scheduling changes and emergency appointments. Maintains schedule to ensure no gaps in scheduling system. Checks in patients, verifies and updates necessary information in the patient's medical record in computer. Responsible for daily confirmation of patient appointments, with appropriate notations indicated in the computer system when assigned. Takes messages accurately with appropriate patient information. Acts as a liaison within the practice. Responsible for maintenance of patient medical record system. Files charts, coordinates lab work, physician's reports, etc. Maintains and updates patient charts. Types correspondences as directed Sorts and delivers mail, medical records and other correspondences. Ensures patient's medical record is available for the physician. Assists patients and practice needs in a professional and courteous manner. Checks patients out when Point of Service (POS) billing is not available. Contacts insurance carriers to obtain referrals and prior authorizations. Assists and obtains referrals to specialty practices when required. Screens visitors and responds to routine requests for information. Attends staff meetings as required by Practice Manager. Interpret, adapt and apply guidelines and procedures. Communicates clearly and effectively with patients, physicians and other staff members. Handles constant interruption. Understands patient needs and maintains patient confidentiality. Complies with all HIPPA guidelines, policies and procedures. Minimum Qualifications: To qualify you must have a High School Diploma or GED Required. Current and valid Driver's license Required. Excellent communication (both written and oral), interpersonal, multitasking, and customer service skills Required. Basic math and computer skills Required. Required Licenses: Driver's License Preferred Qualifications: Associate's Degree In a related field Preferred. 6 months In a private physician practice Preferred. 1-2 years of Health care experience Preferred. Knowledge of medical terminology Preferred. Knowledge of IDX Preferred.

Created: 2026-03-04