Item Processing Representative

Item Processing RepresentativeLocation: Gettysburg, PA Do Work That Keeps Every Transaction Moving Accuracy, timing, and follow-through matter in banking-and this role sits right at the center of it. As a full-time Item Processing Representative at ACNB Bank, you will handle the daily processing, imaging, mail, and support activities that ensure transactions are completed correctly, records are accurate, and internal teams have what they need to serve customers. This role is ideal for someone who enjoys structured work, takes pride in precision, and wants to build or deepen a career in bank operations. What You Bring to the Table You'll be a strong fit if you bring: A high school diploma or GED, plus any education beyond a high school diploma (business emphasis preferred). 1+ year of experience in item processing, document imaging, or a related banking operations role (preferred). Working knowledge of: Item processing, returns, chargebacks, and reconciliations Source Capture Optimization and basic risk alerts Document imaging, scanning, and indexing Mail operations and inventory support Proficiency with Microsoft Windows, Word, Excel, and Outlook. Strong attention to detail, time management, and independent problem-solving skills. A customer-service mindset and clear communication skills. Ability to sit for extended periods, perform repetitive tasks, lift up to 50 lbs., and maintain a valid driver's license. Key Responsibilities1. Execute Daily Processing with AccuracyPerform item processing tasks such as data entry, reject/repair work, balancing, file imports/exports, and document storage. Complete end-of-day balancing and reporting accurately and on time. 2. Support Source Capture & Risk MonitoringMonitor Source Capture Optimization (SCO) for ATM, mobile, customer, and merchant deposits. Identify and escalate exceptions, file load errors, duplicate items, and large-dollar alerts. 3. Assist with Returns, Adjustments & ResearchProcess incoming returns and chargebacks, apply holds, and assist with reconciliations. Research discrepancies involving teller capture, MICR errors, and out-of-balance conditions. 4. Keep Mail, Printing & Supplies MovingProcess incoming and outgoing mail daily and operate printing, folder/inserter, and postage equipment. Prepare bulk mailings and fulfill supply requests for branch and office locations. 5. Maintain Accurate Document ImagingPrepare, scan, index, and quality-check paper and electronic documents. Ensure documents are stored correctly, are legible, and meet retention and compliance standards. 6. Be a Reliable Internal PartnerRespond to calls, emails, and inquiries from branches and internal departments with professionalism and urgency. Communicate issues promptly and follow established procedures. Why You'll Love Working at ACNB Bank You'll be part of a collaborative team with clear processes and support. You'll gain hands-on experience across multiple banking functions. You'll have opportunities to build skills and grow into advanced or leadership roles. You'll work for a community-focused bank with a strong commitment to service and quality. You'll be eligible for a benefits package, including Health, Dental, Vision, Life, 401(k), PTO and other opportunities like training, recognition, & service awards. If you take pride in getting the details right and want a role where your work truly matters, this is a great opportunity to build a solid foundation in banking operations. Apply now to become a key part of our Item Processing Team.Our Careers page will help you find the job you've been looking for: Location: 100 V-Twin Drive, Gettysburg, PA 17325 ACNB Bank is an Equal Opportunity Employer.

Created: 2026-03-04