Human Resource Information System (HRIS) Administrator

Summary Statement This is the administrator level of HRIS work responsible for the Data Administration for the State of Delaware's ERP applications for all State agencies including Legislative, Judicial and Executive Branches of State Government, Higher Education, School Districts and Charter Schools. ERP applications include PHRST Oracle/PeopleSoft, eSTAR Time and Attendance and the functionality used by both. This position is designated as the PHRST data steward, handles systems analysis and strategic leadership for the statewide systems, and strategic initiatives that include the administration of new applications, systems, and programs. This position supervises the staff who are responsible for complex data requests, system analysis, and reporting. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Provides system analysis and consultation for HRIS applications, helpdesk operations, system training, and/or data reporting to end users which may include all state agencies, school districts, charter schools, higher education institutions, vendors, outside organizations, counties, and municipalities. Researches and resolves customer inquiries, requests, system problems, or training and education needs; performs scheduled activities, and recommends solutions or alternate methods to meet requirements. Monitors reports and processes data change requests to update or correct data in the system and resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system. Ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures pertaining to statewide HRIS. Participates in HRIS business requirements analysis, system testing, change management or training of system implementations, upgrades, updates, and enhancements. Conducts special assignments and projects. Develops, runs, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs. Runs processes to make corrections or updates to ensure employee data, pay, and benefits reflect accurately. Maintains, reviews, verifies, and updates system tables and configuration to ensure compliance with all state business practices, federal and state regulations, and laws. Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency. Participates in meetings, conference calls, and presentations. Updates HRIS procedures, job aids, and/or training material for staff and end users. May evaluate the effectiveness of training programs, courses, curricula, and training resources and modify them to meet needs and plan, develop, coordinate, and deliver system training and education courses and curricula, services, and activities such as instructor-led classroom, on-the-job or virtual training, or workshops. Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races. Performs other related duties as required. Levels of Work This is the administrator level of HRIS work responsible for the entire scope of HRIS Operations, Data Administration, Testing and Development for HRIS applications supporting multiple functions such as Human Resources, Benefits, Payroll, Time and Attendance or Pension Administration and associated HRIS training and business processes for all State agencies including Legislative, Judicial and Executive Branches of State Government, Higher Education, School Districts and Charter Schools. This level is distinguished from previous levels by providing systems analysis, operations management, and strategic leadership to major integrated enterprise-wide management information systems. This work is at the Statewide level and includes responsibility for the development and implementation of strategic initiatives that include the administration of new applications, systems, and programs. This level administers operations through management staff that directly report to this class. Receives general direction and guidance from a Director or Deputy Director in terms of broad goals and objectives; employee establishes the methods for achieving goals and objectives and administers operations. Supervises two or more merit full-time positions, at least one of which must be at the manager level of this HRIS series. The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion. Provides daily expertise, recommendations and strategic direction to leadership and other high-level officials on complex challenges and is responsible for communications and change management. Plans and directs major strategic information systems projects typically lasting more than a year, involving multi-agency, statewide and/or vendor initiatives; ensures that the system is aligned with business and strategic objectives. Develops methods for evaluating and ensuring the effectiveness and compliance of all assigned statewide HRIS functions for State agencies in all branches of State Government, higher education, school districts, and charter schools. Administers the complete life cycle of projects for the State's ERP HCM and Time & Attendance systems. Administers the development and implementation of strategic initiatives that include implementation of new applications, systems, programs and/or training. Plans, implements and provides training for major software enhancements and applications. Analyzes proposed legislation; recommends viable methods for promulgation and implementation of regulations impacting ERP HCM and Time & Attendance systems. Administers policy regarding protection, integrity and sharing of data. Makes work effort and resource prioritization decisions related to legislative requirements and customer requests. Evaluates functions and project integration to ensure maximized resource allocation while retaining accountability standards. Communicates effectively with Delaware policymakers, agency, school and higher education management and technical management to advise officials/management and others on HRIS application features, issues/problems, ensuring goals and objectives are met, system integration and impact analysis with respect to new business requirements, system enhancements, policy decisions, and business process changes. Job RequirementsJOB REQUIREMENTS for HRIS Administrator Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Three years' experience in information systems project management such as planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on the status of information systems projects. Two years' experience in HRIS management such as planning, organizing, coordinating and implementing HRIS operations for at least one functional area such as Human Resources, Pension, Benefits, Payroll, Time and Attendance, or associated HRIS training. Two years' experience in developing and evaluating HRIS policies or procedures. Two years' experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others. One year of experience in strategic planning including establishing goals, objectives, and priorities supporting an organization's overall mission. Additional Posting Information The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware's Alternative Work Arrangement Policy. More information will be shared at the time of interview. Conditions of Hire Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. Benefits To learn more about the comprehensive benefit package please visit our website at Selection Process The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov. Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email for additional applicant services support. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

Created: 2026-03-04