Customer Care Specialist

Olsten Staffing Is Hiring: Customer Care Specialist - Florence, SCOlsten Staffing is currently recruiting forCustomer Care Specialistson behalf of aglobal provider of risk-management products and services. This company supports specialty insurance markets including property, casualty, extended device protection, and preneed insurance. This is an excellent opportunity tolearn, grow, and advancePosition: Customer Care SpecialistLocation:Florence, SCAssignment Type:TempPay Rate:$ 16.00/hrWork Hours:+ Training:8:00 AM - 5:00 PM (ET)+ Must be available to work any shift between6:00 AM - 9:00 PM, including weekends+ Two days off per weekDress Code:ProfessionalStart:ASAPWhat Is a Customer Care Specialist?As a Customer Care Specialist, you serve as theprimary voice of the company and its clients. You will help customers navigate issues related tohazard insurance, mortgage servicing, loan-level inquiries, and property loss. This is an ideal role for individuals who love helping others, solving problems, and delivering an exceptional customer experience.Why You'll Love This Role+ You enjoy helping and connecting with people+ You're a natural problem solver who thrives in a fast-paced environment+ You pay close attention to detail and actively listen+ You take pride in going above and beyond for customers+ Every day is different, and you bring a positive attitude to each interaction+ You'll have opportunities togrow and advancewithin a well-established organizationKey Responsibilities+ Handle inbound customer calls with empathy and professionalism+ Research and resolve loan-level inquiries in hazard insurance, mortgage banking, and property loss+ Take initiative to understand customer challenges and prevent future issues+ Participate in special projects and adapt to shifting priorities+ Accurately document interactions and maintain customer records+ Uphold quality service standards and problem-solve effectively+ Complete robust paid training including classroom, online, and shadowing componentsEducation & Experience Requirements+High school diploma or GED required+1 year of work experience required(customer service or call center preferred)+ College degree with 0-1 year of experience ispreferredIdeal Candidate+ Strong attention to detail+ Excellent verbal, written, and listening skills+ Ability to "WOW" customers on every call+ Strong problem-solving and multitasking skills+ Ability to adapt to change and work in a fast-paced environment+ Comfortable using technology for call handling, review, and documentationApply today through Olsten Staffing!Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records.Olsten Staffing has been matching great candidates with great opportunities for over 60 years! We have opportunities in a wide range of industries and businesses for employees of all skill levels.We offer temporary, temp-to-hire, and permanent positions. Olsten also offers a full benefits package to every employee including 401-k and long term/short term disability, medical, dental, vision and more!Pay Details:$16.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:+ The California Fair Chance Act+ Los Angeles City Fair Chance Ordinance+ Los Angeles County Fair Chance Ordinance for Employers+ San Francisco Fair Chance OrdinanceMassachusetts Candidates Only:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Created: 2026-03-04