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Used Auto Dealership Debt Collector

Thousand Oaks Toyota - Newbury Park, CA

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Job Description

Full-Time Debt Collector We are a growing used auto dealership seeking a full-time Debt Collector to join our team. This role is responsible for managing customer accounts, processing payments, and collecting delinquent debt while maintaining a professional and respectful approach with consumers. Key Responsibilities Debt Collection Activities Initiate contact with customers via phone calls, emails, text messages, and written correspondence to collect payments Perform ordinary installment payment billing activities, including: Sending monthly statements Issuing payment coupons and reminders Manage delinquent accounts through: Collection calls and letters Coordinating and directing vehicle repossessions when necessary Maintain accurate records of all collection activity in compliance with applicable laws and company policies Payment Processing Accept and process consumer payments Handle routine monthly payments accurately and efficiently Post payments and update account records in dealership systems Requirements Required Skills & Qualifications Ability to work well under pressure in a fast-paced environment Exceptional verbal and written communication skills Strong self-motivation and time management skills Positive, professional attitude in the workplace Computer literacy, including basic data entry and email communication Prior collections or auto finance experience is a plus (but not required) Compensation & Benefits Competitive pay (based on experience) Full-time

Created: 2026-03-04

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