Staff Sales Operations Analyst (PSA & Revenue ...

Staff Sales Operations Analyst We're at a turning point in how we manage our professional services and partner ecosystems. We are moving away from manual, spreadsheet-heavy tracking and building a real-time, automated engine that scales. We need a staff sales operations analyst who doesn't just 'run' reports, but actually architects the systems behind them. This role is the bridge between a signed sow and realized revenue. You'll be the primary architect for our psa (professional services automation) implementation, ensuring our margins and utilization are visible in real-time. If you love stripping the friction out of complex lifecycles and building the 'operational pipes' for a growing channel ecosystem, this is your seat. Responsibilities Own the PSA architecture: Lead the end-to-end implementation of our professional services automation tools. Your goal is to kill the manual spreadsheets and replace them with a real-time engine for tracking margins and resource utilization. Build channel 'pipes': Design and manage the operational infrastructure that allows our partner program to scale. You'll handle the complexity of partner-led delivery so it feels seamless to the business. Accelerate revenue velocity: Take a hard look at our lead-to-cash lifecycle. You'll re-engineer the process to remove the 'dead time' between a signed sow and project closure, getting us to revenue faster. Strategic partnership: Act as the go-to person for sales and delivery leadership to help them understand where we are winning and where we are losing on project margins. System integration: Ensure our sales tools, PSA, and finance systems are actually talking to each other so data only has to be entered once. Qualifications Process mastery: You have a lean six sigma certification (green or black belt preferred) and a proven track record of using those methodologies to fix broken business processes. Staff-level autonomy: You don't need a playbookyou write it. You're comfortable taking a vague business problem and turning it into a technical solution. Collaborative style: You can explain complex system changes to a sales rep or a finance vp without losing them in the jargon. Data fluency: You can take a mess of manual data and turn it into a clean, automated dashboard that leaders actually trust. Lead-to-cash expertise: You understand the friction points between sales and professional services and know exactly how to smooth them out.

Created: 2026-03-04