Exterior Maintenance Assistant Manager
Botanical Designs - Seattle, WA
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Exterior Maintenance Assistant Manager Seattle Branch - Seattle, WA 98108 Salary Range: $30.00 - $35.00 Hourly Position Type: Full Time Category: Management Description If interested in applying for this position; an assessment link is required upon completion of an application. Company Overview: Botanical Designs and its affiliates, Foliage Design Systems, McCaren Designs and Good Earth are a creative and dynamic company specializing in interior and exterior landscaping, as well as seasonal holiday dcor installations. Our mission is to transform commercial spaces into visually stunning environments that reflect beauty, festivity, and functionality. We are passionate about our work and committed to delivering high-quality design and installation services to our clients. Summary Description: The Exterior Maintenance Assistant Manager will lead our field operations for all exterior maintenance operations. This role is critical to ensuring service consistency, job site safety, and customer satisfaction across exterior projects and seasonal enhancements. Job Duties and Responsibilities (Essential Functions): Lead and manage day-to-day operations for exterior plant maintenance Ensure timely and high-quality service delivery across all exterior accounts with a focus on Key Accounts, such as the Amazon Campus. Oversee scheduling, routing, and labor forecasting to maximize crew efficiency Manage and mentor a team of technicians, crew leaders, and install specialists Collaborate with Account Managers to ensure customer satisfaction & proactive communication Maintain inventory controls for plants, supplies, and maintenance materials Drive quality assurance through routine site inspections and service audits Partner with the Sales and Design teams to scope exterior installs Ensure full compliance with safety protocols and company policies Monitor and improve job cost performance, productivity metrics, and operational KPIs Knowledge/Skills/Abilities: Deep understanding of plant care, irrigation systems, soil health, and hardscaping installation. Knowledge of the operation, maintenance, and repair of landscaping equipment. Through understanding safety regulations and industry best practices to ensure a safe work environment. Familiarity with local landscape market trends, regional plant species, and regulatory environments. Understanding of scheduling, budgeting, and resource allocation. Ability to lead, train, and supervise field teams and subcontractors. Proficiency in planning daily, weekly, and seasonal work schedules for multiple crews. Strong verbal and written communication skills to interact with clients, management, and field crews. Capability to use computer software for scheduling, inventory management, and reporting (e.g., MS Office, scheduling apps). Ability to resolve on-site issues (e.g., equipment failure, unexpected site conditions) efficiently. Skills in monitoring labor hours, material usage, and project costs to meet financial goals. Ability to perform hands-on work, operate machinery, and work in varied weather conditions. Ability to handle multiple projects simultaneously and ensure on-time delivery. Ability to represent the company to clients and ensure high-quality service. Ability to analyze workflows and identify opportunities to improve efficiency and productivity. A clean driving record is usually required for traveling between job sites. Level Requirements: 3+ years of exterior landscaping or construction operations experience Proven leadership in managing field crews and delivering high-touch service Hands-on experience with exterior installs, including hardscape/softscape components Ability to read and execute landscape plans and schedules Working knowledge of plants, irrigation systems, soil conditions, and seasonal needs Experience with routing software, CRM/ERP systems (Aspire preferred), and inventory tools Horticultural knowledge and plant care expertise strongly preferred Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk; use hands to finger, handle or feel; and reach with hands and arms. Must have the ability to stand for extended periods of time. The employee is frequently required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 20-40 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Varied Field Environment performing outdoor work with moderate to occasional loud noise. This is a minimal description of duties and is not intended to describe, in detail, the multitude of tasks that may be assigned. As the nature of business demands change, so may the essential functions of this position. Botanical Designs LLC. And affiliates is an Equal Opportunity Employer. All offers of employment at Botanical Designs LLC. are contingent upon clear results from a background check.
Created: 2026-03-04