Night Manager - Four Seasons Hotel Boston

Join A Diverse And Talented Team In Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. About The Role As the Night Manager you will support the overnight team in overseeing all aspects of the Hotel operations during the overnight shift. You will lead a diverse and dynamic team, ensuring that every guest receives warm, personalized service that reflects the Four Seasons standard of excellence. You will also act as the hotel's primary duty manager, acting as the senior leader on property during your shift. Salary Range: $75,000 - 83,077 Responsibilities Include But Are Not Limited To: Manage and support the overnight operations Foster a positive and engaging work environment, motivating the overnight team to deliver consistently exceptional service Ensure a seamless and personalized arrival and departure experience for all guests Review expected arrivals, verify VIP and special requests, pre-register guests, assign rooms, and confirm room availability Handle guest and employee concerns with professionalism, empathy, and sound judgment Perform the nightly hotel audit and review daily credit and balancing reports Prepare and distribute all required morning reports accurately and on time Ensure a smooth and thorough handover between the day and night operations Collaborate closely with Security, Engineering, and Housekeeping to fulfill guest requests, address maintenance issues, and proactively manage safety and security matters Uphold the hotel's standards for health, safety, and security at all times Perform any other duties necessary to ensure the smooth operation of the hotel during the overnight period Preferred Qualifications And Skills Minimum 1-2 years of experience in an assistant manager or manager role, ideally within a luxury hotel environment (Front Office, Rooms Division, or Guest Services) Strong leadership skills with the ability to coach, motivate, and develop a high-performing overnight team Hands-on, guest-focused approach: you anticipate guest needs and exceed expectations Excellent communication skills: fluent spoken and written English; additional languages a plus A calm, confident presence; capable of handling guest concerns and operational challenges independently Immaculate personal presentation, professional demeanor, and genuine passion for luxury hospitality Knowledge of hotel systems and comfortable with financial, reporting, and auditing responsibilities Flexible schedule with availability to work rotating shifts, weekends and holidays. What To Expect From Your Work Experience Top of market pay. FREE Medical and Dental insurance for you and your eligible dependents. Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. Complimentary meals at our employee cafeteria. 401k participation with company matching program. Complimentary Life insurance. Vacation & Paid Sick Time Off. And much more! We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Created: 2026-03-04