Training Specialist

Training Specialist Join the work to end homelessness in Metro Denver! The Metro Denver Homeless Initiative (MDHI) is a nonprofit organization with over 20 years of leadership in addressing homelessness in the seven-county region. MDHI is an organization that values diversity and we encourage people from all backgrounds to join our team. As an employer, we are committed to ensuring equity is applied to all employment policies, procedures, and decisions. This is consistent with the MDHI's goal of achieving and ensuring diversity in the workplace and equity within the Metro Denver Continuum of Care. MDHI is also a remote work environment. While we do maintain a small office in downtown Denver, the majority of our work happens remotely. Some of our positions are located remotely in Denver due to meeting with partners in real life as needed, while others can be located anywhere in the U.S. Part of our culture is the ability for staff to operate effectively in a remote environment. We recognize remote work is not for everyone and encourage applicants to consider the work environment in which they operate best. Additionally, MDHI is a system's level organization that is swiftly changing, adapting, and growing to meet the needs of those experiencing homelessness in our region. While these are the needs of our organization currently for this role, part of our DNA is the ability to shift as systems evolve and change. Becoming part of this work requires a growth mindset and a high comfort level with change and duties outside the scope of any job description. Lastly, all roles within MDHI are grant funded positions. This means they are contingent on the continued support of funding from our partners. Success/Impact Statement The Specialist supports the ongoing development of training and education materials, including the development of new and maintenance of existing training materials, in both an asynchronous and synchronous environment. This role focuses on the design and delivery of high-impact training that bridges the gap between complex systems like HMIS and Coordinated Entry, and the daily realities of shelter staff and housing providers. As a Training Specialist, you will: Design, develop and deliver multi-modal training materials, including digital manuals, webinars, video tutorials, and in-person workshops for the Metro Denver region including HMIS and Community-based training Be a subject matter expert of the LMS (Learning Management Software) used for HMIS training. Draft training-related communications Create, update, and maintain internal and external training documentation pertaining to changes in HMIS Data Standards, HMIS best practices, training standards, and tracking end user utilization. Curate and maintain an online catalog of training materials. Become familiar with national HMIS Data Standards and local HMIS system setup. Continuously expand knowledge of HMIS, community training needs, data standards and business processes to be able to address user inquiries at the initial point of contact. Utilize the ticket system to track, respond, and coordinate issue resolution for all incoming tickets related to training. Make training process improvement suggestions. Participate in the Training Workgroup with HMIS trainers in other CoCs in Colorado. Other duties as assigned. Required Experience That Drives Success In This Role: Ability to be innovative and creative in solving problems and work logically when troubleshooting and resolving issues. One to two years of training experience Strong organizational and time-management skills, with the ability to manage multiple tasks and competing deadlines effectively Excellent communication skills, both written and verbal, with a demonstrated ability to interact professionally with a wide range of internal and external stakeholders High level of comfort with learning, building and applying new skills in technical areas; technical aptitude What Makes You Stand Out: Strong professional written and verbal communication skills with the ability to interact effectively at all levels Demonstrated customer service excellence and responsiveness to internal and external customers Familiarity with HMIS or homeless programs databases Knowledge of Coordinated Entry Background in asynchronous and synchronous virtual instruction with adult learners Experience with Learning Management Software platforms. Lived experience/expertise of homelessness or housing instability Proven ability to maintain confidential and sensitive information Familiarity with the Microsoft Office Suite including Teams, Outlook, Excel (as related to the position), Power Point, etc. You Will Love This Position If You: Enjoy working with a diverse team and value different perspectives Are driven to make systemic change through policy, funding, and system redesign Believe in the power of lived experience and seek to center it in your work Are a strategic thinker who enjoys collaborating to achieve shared goals Thrive in a remote work environment and are comfortable using digital collaboration tools like Microsoft Teams Operate effectively in a virtual environment including the ability to work independently, manage multiple projects, and adapt to frequent changes in work volume Benefits MDHI offers an excellent benefit package, including: Employer paid health medical, dental, and vision insurance at 100% for basic plans Employee Assistance Program (EAP) Generous paid time off, including holidays, employee birthday, and organizational shut down between Christmas and New Year's Day Parental leave Life insurance and short-term disability plans available 403(b) retirement plan A flexible work environment, including remote work within the Denver metro area How to Apply MDHI is committed to pay equity and transparency. Candidates should expect to begin within the stated pay range based on their qualifications for the position. MDHI does not engage in salary negotiations to prevent pay disparities. We evaluate all compensation decisions annually to maintain pay equity across our employee base. Interested candidates should submit a cover letter and resume to: . We welcome you to inform MDHI confidentially if you require any special accommodation in order to participate fully in our job application process. The Metro Denver Homeless Initiative (MDHI) is a 501(c)(3) that serves as the Continuum-of-Care for over 150 local agencies, faith-based organizations, and government programs in the seven-county metropolitan Denver community and is committed to leading and advancing collaboration to end homelessness in the region. MDHI and its Board of Directors are committed to building and maintaining a diverse membership and leadership to better represent the communities we serve.

Created: 2026-03-04