Enterprise Mobility - 3150 South 160th Street - Responsibilities: Greets and answers customer questions and provides assistance based on each customers needs and requests; Identifies and attends to the customer by name, verifies rental agreement and reservation; Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty; Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction