PROGRAM ANALYST

Program Analyst This position for The Defense Information Systems Agency is at Letterkenny Army Depot, Pennsylvania; Mechanicsburg, Pennsylvania. Salary: $91,320 to $133,142 per year. Salary will be determined based on the duty location of the selectee. Locations: 1 vacancy in the following locations: Letterkenny Army Depot, PA; Mechanicsburg, PA. Remote job: No. Telework eligible: Yessituational telework only, including emergency and OPM prescribed unscheduled telework. Travel Required: Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed: YesYou may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type: Permanent. Work schedule: Full-time. Service: Competitive. Promotion potential: None. Job family (Series): 0343 Management And Program Analysis. Supervisory status: No. Security clearance: Secret. Position sensitivity and risk: Noncritical-Sensitive (NCS)/Moderate Risk. Trust determination process: National security. Financial disclosure: No. Bargaining unit status: No. Announcement number: DISA-12894620-26WW. Control number: 858708800. Duties Develops plans with concepts, procedures, and guidance to implement the organization's customer support programs and achieve objectives. Reviews programs to enhance support and cost-effectiveness. Supports negotiations, business development, evaluates SLD satisfaction, and monitors IT support programs. Helps develop customer interface policies, prepare new work proposals, and create processes to measure customer satisfaction. Resolves support agreement issues and customer problems. Assists customers in defining functional requirements and develops proposals to meet them. Troubleshoots operational problems, performs cost-benefit analyses, and presents proposals. Helps customers make cost-trade-off decisions. Requirements Conditions of employment: Must be a U.S. Citizen. This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. Qualifications Time in Grade: For entry at the GS-12 level, status applicants must have served 52 weeks as a GS-11 or higher grade in the Federal Service. Specialized Experience: For the GS-12, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-11 grade level in the Federal service, or comparable in difficulty and responsibility to GS-11 if outside the Federal service. Specialized experience at the GS-12 grade level is described as experience analyzing financial and workload data, such as, overseeing service financials, including cost estimation and tracking customer usage against service agreements; or managing SharePoint sites and other office systems. In addition to meeting the specialized experience requirements, qualified applicants must also possess the quality of experience as it relates to how closely or to what extent an applicant's background, recency of experience, education, and training are relevant to the duties and responsibilities of the announced position. Candidates must clearly demonstrate the possession of competencies necessary to successfully perform the work of the position at the appropriate level to be qualified for the position. Applicants must describe how their experience meets the competencies within the body of the resume. No separate statements addressing competencies are required. Competencies: Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork Qualification and time-in-grade requirements must be met within 30 days after the closing date of this announcement. Education There is no substitution of education for specialized experience at the GS-12 grade level. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Additional information A one year probationary or trial period may be required. Telework availability will be based upon the mission requirements and supervisory determination. Accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. Salary will be determined based on the duty location of the selectee. The salary listed reflects the 2026 General Schedule Base scale. Salary will be adjusted to meet the locality pay of the duty location upon selection. A complete list of salary tables can be found at: We may use this announcement to fill additional vacancies within 90 days of the closing date. Moving costs MAY be paid. Recruitment, relocation, or retention incentives MAY be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. For more information on veterans' preference click here. Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here ). Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. This position is subject to the limitations imposed by the DOD Priority Placement Program. Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. For more information regarding qualifications requirements please click

Created: 2026-03-04