Front Office Night Auditor

Part-Time Night Auditor Warwick San Francisco (Union Square) Position Title: Part-Time Night Auditor Location: Warwick San Francisco 490 Geary Street, San Francisco, CA (near Union Square) Reports To: Front Office / Night Manager Type: Part-Time, Overnight Shift (typically late evening through early morning) About the Warwick Hotel The Warwick San Francisco is a historic boutique hotel in downtown San Francisco, established in 1913 in a classic Beaux-Arts building designed by notable architect Arthur Brown Jr. and located just steps from Union Square, the Theatre District, premier shopping, and dining. The property blends old-world elegance with modern hospitality standards and offers guests a warm, personalized experience in a storied setting. Position Overview As a Part-Time Night Auditor, you will be a key member of the Front Office team responsible for overnight front desk operations, financial reconciliation, and delivering excellent guest service during overnight hours. You'll serve as a primary contact for guests arriving or departing late and help ensure the hotel's nightly accounts are accurately balanced. Key Responsibilities Night Audit & Financial Duties Perform nightly financial audit and reconciliation of daily transactions across hotel departments (rooms, food & beverage, incidentals). Run the night audit process in the property management system (PMS), ensuring accuracy and readiness for the next business day. Balance cash drawer, verify credit transactions, prepare revenue and occupancy reports. Front Desk & Guest Services Greet and assist guests during overnight shift with check-ins, check-outs, and reservation adjustments. Answer phones, respond to guest inquiries, and resolve guest requests or issues with professionalism and hospitality. Input reservations and guest information accurately into the PMS. Operational Support Maintain user knowledge of available rooms, rates, promotions, and local amenity information to assist guests. Communicate relevant information from previous shifts and assist other departments as needed. Uphold hotel safety, security, and confidentiality standards throughout the shift. Preferred Experience & Skills Required Previous customer service experience, preferably in hospitality or front desk operations. Strong communication, multitasking, and problem-solving skills. Basic computer proficiency and comfort learning hotel property management systems. Preferred Experience using Opera PMS (Opera Property Management System) or similar hotel software (preferred but not required). Night audit and cash handling experience. Ability to work independently during overnight hours. Qualifications High school diploma or equivalent (preferred). Professional demeanor and a guest-focused attitude, especially overnight. Ability to remain alert and handle multiple priorities during quiet and busy periods. What You'll Gain Hands-on experience in hospitality and revenue operations at a historic Union Square hotel. Exposure to core front desk and night audit processes great for advancing in hotel operations or revenue management. Part-time schedule that suits students or hospitality professionals seeking flexible hours. Physical & Work Conditions Overnight shift work, including weekends and holidays as needed. Ability to remain on feet and at the front desk station for extended periods during peak arrival/departure times.

Created: 2026-03-04