Service Lead

Job Opportunity At Flexdrive At Flexdrive, we're revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. We're looking for dedicated team members to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee. Responsibilities Our team members will be responsible for: Technical team management including availability, specialized technician oversight, workflow distribution, vendor management, and performance management. Developing and delivering training programs, including lead instructor role, training delivery excellence, and curriculum development. Fleet health and maintenance operations including fleet performance optimization, service quality assurance, maintenance planning, and technical problem resolution. Parts and materials oversight including service and parts coordinator management, supply chain coordination, inventory optimization, vendor parts management, and non-conforming parts process. Compliance and documentation including training compliance, safety program integration, documentation management, and regulatory compliance. Strategic planning and continuous improvement including operational excellence, capacity planning, cross-functional collaboration, knowledge management, and culture of safety. Experience Required To be considered for this role, candidates should have: Bachelor's degree in Automotive Technology, Mechanical Engineering, Operations Management, or related field. Advanced degree preferred. 4+ years of progressive experience in fleet maintenance management, automotive service operations, or technical training leadership. 3+ years of experience managing technical teams including hiring, training, performance management, and development of skilled technicians. 2+ years of experience developing and delivering technical training programs, preferably in automotive or fleet maintenance environments. Proven expertise in electric vehicle systems, diagnostic procedures, and advanced automotive technologies (AV experience highly preferred). Strong understanding of maintenance management systems, KPI tracking, and data-driven decision making for fleet operations. Experience with vendor management, contract negotiation, and third-party service provider oversight. Demonstrated success implementing quality management systems, safety management systems, and continuous improvement methodologies (Six Sigma, Lean preferred). Exceptional communication skills with ability to interface effectively with technical teams, executive leadership, and external partners. Current ASE certifications preferred; ability to obtain required partner certifications within 90 days. Valid driver's license with clean driving record. Benefits Flexdrive offers a comprehensive benefits package including: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan to help save for your future Salaried team members have discretionary paid time off, hourly team members have 15 days paid time off 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible Subsidized commuter benefits Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program Note: For this role, candidates must reside in states registered for Flexdrive Services LLC. This role is on-site at a Lyft Flexdrive hub or office location full time. The expected base pay range for this position in the Nashville area is $72,160 - $90,200. Salary ranges are dependent on a variety of factors, including qualifications, experience, and geographic location. Range is not inclusive of potential equity offering, bonus, or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state, and local law.

Created: 2026-03-04