Delivery Driver Assistant

Description: About Norfolk For 92 years, our family-owned company has been a trusted name in home improvement across the community. At Norfolk, we pride ourselves on exceptional service and building lasting relationships with our customers. Now we're looking for reliable, hardworking individuals to join our delivery team. The Role As a Driver Assistant, you're essential to our promise of on-time, damage-free deliveries. You'll partner with an experienced driver to bring quality products directly to our customers' doorsteps—safely, professionally, and with a smile. What Your Day Looks Like Your workday starts at 6:30 AM, Monday through Friday. You'll review the day's route, conduct a pre-trip vehicle inspection, verify all products are loaded, and ensure everything is properly secured. Throughout the day, you'll work alongside your driver to complete deliveries efficiently while maintaining our high standards for safety and customer service. Using our mobile delivery technology, you'll handle GPS navigation, electronic confirmations, and delivery documentation. Strong organizational skills and attention to detail are essential—you're responsible for ensuring every order is complete and every customer is satisfied. What You'll DoPartner with your driver to execute safe, timely deliveriesHandle and transport cabinets and building materials (typically 45-60 lbs, occasionally up to 100 lbs with two-person lifts)Serve as the communication hub while the truck is in motion—managing GPS, texts, emails, and customer callsAct as the driver's eyes during backing, parking, and maneuvering, watching for hazards, low clearances, and obstaclesDeliver products into customers' homes with care, following placement instructions and protecting both merchandise and propertyVerify orders against packing slips during pickups and inspect for damage before leaving any siteMaintain professionalism and courtesy in every customer interaction Requirements: What You NeedPhysical fitness and ability to lift 45-60 lbs regularly (up to 100 lbs with assistance)Comfort with technology and handheld devicesStrong communication and customer service skillsAbility to read, speak, and comprehend English (bilingual is a plus)Reliability and a safety-first mindset Physical DemandsThis is an active, physical role that includes:Regular heavy lifting of fragile materialsFrequent stair climbingWalking distances over 200 yards on varied terrain, including construction sitesExposure to outdoor weather conditions year-roundWorking around delivery vehicles, forklifts, and construction equipmentRequired safety gear: work boots, hard hat, safety glasses, and safety vest (as needed) What We OfferCompetitive payMedical and dental insurance401(k) with generous company matchPaid Time OffCompany-provided uniformsVoluntary vision, life, and short-term disability insurance Additional Requirements Subject to post-accident drug and/or alcohol testing No personal electronic device use while vehicle is in operation Ready to build a career with a company that values hard work, safety, and customer care? Join the Norfolk team. PM19 Compensation details: 19-22 Hourly Wage PI2722f1dffc17-29400-39618012

Created: 2026-03-04