Administrative Support Technician III, Records Evening

Salary : $38,604.80 - $68,660.80 Annually Location : Columbia, MD Job Type: Full Time Job Number: 26-00273 Department: Police Division: Police - Information & Technology Management Opening Date: 02/26/2026 Closing Date: 3/11/2026 11:59 PM Eastern POSITION SUMMARY/CLASS DESCRIPTION This position is an advanced, highly responsible technical one, performing critical tasks for the police department, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work includes analytical administrative support work, and technical tasks which are essential to the successful operation of several specialized functions. Conducts the Coordination of duties in the Uniform Crime Report Unit (UCR), Validations Unit, Criminal Summons, and Warrant Administrative Unit. Work may also include supervision of data entry and coordination and work scheduling of the data entry function. Work at this level may also include independent responsibility for complex critical processes. Maintains control of the electronic records system for the tabulation of statistical crime data (UCR) and warrant tracking and processing. The work involves responsibility for the security, confidentiality and release of records and other documents in compliance with applicable laws. This position must obtain and maintain UCR certification, and NCIC CN1 certification, MPTC Instructor Certification and NCIC Instructor Certification in order to complete instruction to members of the Department and other law enforcement agencies. CLASS DESCRIPTION Performs advanced technical level administrative support work, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work typically involves performing responsible clerical and secretarial work essential to the successful operation of a specialized function. Work may also include supervision of data entry staff and coordination and work scheduling of the data entry function. Work at this level may also include independent responsibility for a moderately complex clerical process. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other related duties may be assigned. Complete instruction in METERS/NCIC certification and re-certification to Departmental members and members of other law enforcement Agencies. Maintain student records, grades, and coordinate with Maryland State Police and DPSCS. Order and compile NCIC/CJIS class supplies from the FBI through a LEO account. Conduct extensive research and complete Federal and State mandated monthly validations on all the Department's METERS/NCIC entries inclusive of warrants, securities, missing persons, license plates, vehicles, boats, vehicle/boat parts, guns, toxic chemicals, and law enforcement credentials. This validation process includes completing computer research, report review, contacting of investigating officers to acquire supplements, making all required updates and deletions within the record as established under the Department's system user agreement requirements, complete validations supplemental forms, generate correspondence, coordinate MVA notifications. Responsible for the receipt and process of all warrant documents and criminal summons, computer reporting, true test copy correspondence, placing MVA flag and releases, creating and sending correspondence for service and/or detainer notifications, clearing and canceling NCIC/ METERS/CJIS warrant entries, identifying and coordinating subject location identification, completing all court document coordination. Conduct research into various computer systems and Enter/Modify/Clear/Cancel NCIC/METERS records in the following files; articles, boats, securities, warrants, license plates, vehicles, missing persons, guns, and unidentified persons. Confirm all NCIC/METERS entries. Complete quality control review of the Communication Division NCIC/METERS entries and clears. Compose and transmit NCIC/METERS administrative messages. Create and transmit all teletype messages to other law enforcement agencies. Responsible for duties and responsibilities as the designated Department's Terminal Agency Contact (TAC and/or Alternate TAC), JIS ASC (Court Agency Security Coordinator), System Security Contact (SSC). Represent the Department at the TAC, SSC, and NCIC Instructor State meetings. Coordinate and complete all NCIC FBI, METERS, TSS, SSC, UCR FBI, NCIC Instructor, DPSCS CJIS, CJIS Security, and Fingerprint submission audits. Create and maintain up to date unit procedure manuals. Handle telephone inquiries from citizens, attorneys, District Court clerks, Federal and Local Law Enforcement agencies, Department of Corrections, Court Commissioners and federal background investigators. Utilize all systems to satisfy these requests. These calls can require confirmation of all active NCIC/METERS entries inclusive of wanted person, stolen vehicle, stolen property, stolen tags, missing persons, etc., and explanation of regulations, procedures, policies, and applicable laws. Maintain control and complete analysis of records management system that tabulates crime statistical reported to the State and used for internal operational and administrative needs. Complete review and verification of police incident documentation and complete ensure quality control standards. Comply accurately and consistently with various jurisdictional guidelines for reporting crime. Ensure police information is classified according to the appropriate offense code, and other mandatory codes as defined by the program. Determine the classifications of offenses and ensure that information is computer entered according to rules and regulations. Complete review of all charging documents to ensure accuracy. Make appropriate corrections in records management systems. Audits must be conducted in addition to various computer applications run for compiling and reporting statistical information. Prepare numerous complex reports and correspondences, which must be presented for final approval by the Chief of Police. Maintain up to date program knowledge and answer inquiries concerning specialized functions and compiled information. Prepares a variety of internal statistical information and prepare reports to reflect same. Assist with identifying documents responsive to Departmental PIA requests under the direction of a supervisor. Assist with the identification and collection of records for Accreditation CALEA files; identify and make suggestions on enhancing the Records Section procedures to maintain compliance with Accreditation standards. Review a variety of Records Section technical issues with regards to law enforcement standards performed by the Section. Prepare, scan and conduct quality control checks on all archived electronic documents, NCIC entries, expungements, report submissions, criminal summons entry, etc. Send notification of corrections to appropriate County agency. Review, process and disseminate various types of police reports and related documents internally and externally, as required. Redact information from police documents in compliance with federal, state and local laws prior to release. Maintain various filing systems, store, retrieve and secure records and other law enforcement related documents. Maintain up to date knowledge of and have ability to explain and comply with all regulations, procedures, policies, and applicable laws, as applicable. Process Court Ordered, Immediate, and RWOP expungements requests by conducting extensive criminal history research utilizing numerous criminal justice information computer systems. Create departmental correspondence to external and internal recipients regarding the department recommendation and/or compliance. Train new employees as needed and provides staffing support to section when necessary and assists with various section projects, as needed. Act as designated as shift leader and provide supervision to Records Section employees in the absence of Section Supervisors. MINIMUM REQUIRED EDUCATION/EXPERIENCE High School Diploma or GED and 4 years of related experience, or equivalent combination of education and experience. CERTIFICATES, LICENSES AND REGISTRATIONS Obtain and maintain CN1 NCIC certification, Maryland Police Training Center Instructor Certification, State of Maryland METERS/NCIC Instructor Certification. Possession of a valid driver's license. ADDITIONAL INFORMATION:TO APPLY: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted. Selected candidates may be subject to drug screening, background screening, and reference checks. At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (or World Education Services: International Credential Evaluation (Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at . Requests for accommodations should not be attached to the application. The following is a summary of the benefits available to Howard County employees who hold full-time benefit-eligible positions. Employees in positions covered by a bargaining agreement should consult their union contract for other specific benefits. Additional details are also available in the Employee Manual and in summary plan descriptions which are available in the Office of Human Resources or at FLEXIBLE BENEFITS PLAN: Under the County's flexible benefits plan called CountyFlex, employees may elect to enroll in medical insurance plans, dental insurance plans, optional life insurance, dependent life insurance, and healthcare and dependent care flexible spending accounts. Employee contributions to these benefits are made on a pre-tax basis. Information concerning enrollment options, plan rates and a benefits comparison chart are available in the Office of Human Resources. GROUP TERM LIFE INSURANCE: Employees receive a group term life insurance benefit equal to 2 times their annual salary at no cost. Accidental death and dismemberment coverage is included. The County pays the entire cost for this benefit. Employees may purchase additional coverage under the CountyFlex benefits plan. PAID LEAVE BENEFITS: Annual and Disability Leaves are accrued over 24 pay periods each year. Personal leave is credited on January 1st each year. Use of Annual, Disability and/or Personal Leave requires supervisory approval. ANNUAL LEAVE: During the first 5 years of employment, employees accrue the equivalent of 13 days per year. From years 6 through 10, the accrual is the equivalent of 16 days per year. From years 11 through 20, the accrual is the equivalent of 19 days per year. From year 21 on, the accrual is the equivalent of 21 days per year. Annual leave may not be used during the first 6 months of employment. A maximum of 40 days may be carried over from one fiscal year to the next. DISABILITY LEAVE: Employees accrue the equivalent of 1 day per month (12 days per year). There is no maximum accrual. This leave may be used for the disabling illness/injury of the employee, spouse or minor child or for a serious medical condition approved under F.M.L.A. Absences of over 3 days must be substantiated by a physician's certificate. PERSONAL LEAVE: Employees receive 6 personal leave days each calendar year to be taken during the calendar year. Employees hired after April 30th receive 4 days of personal leave that year; those hired after August 31st receive 2 days; and those hired after November 30th receive no personal leave for that year. Personal leave may not be carried over. HOLIDAYS: Employees are paid for the following holidays: New Year's Day; Martin Luther King Day; President's Day; Good Friday; Memorial Day; Juneteenth; Independence Day; Labor Day; Columbus Day; Veteran's Day; Thanksgiving Day; Friday after Thanksgiving Day; Christmas Day. OTHER PAID LEAVE: Other paid leave will be granted for approved jury duty, military leave, bereavement leave and official leave. Unpaid leave will be granted in accordance with the Family and Medical Leave Act. RETIREMENT: Howard County sponsors a defined benefit plan for its employees. participation in the plan is mandatory. Employees are required to make contributions to the plan, which are taken on a pre-tax basis. Contribution rates are dependent upon the plan in which the employee participates (general plan, or police and fire plan). The County contributes an additional percentage sufficient to ensure that each plan is adequately funded. Complete details are available in the summary plan descriptions which are available in the Office of Human Resources.Howard County Retirement Plan: Employees contribute 3% of salary to the plan. Sheriff Deputies hired after 7/1/2021 contribute 8.5% of salary to the plan. All eligible Corrections Employees must enroll in the Corrections Employees Enhanced Benefit and must contribute 8.5% of salary to the plan.Howard County Police and Fire Employees' Retirement Plan: Sworn police officers and career firefighters must participate in this plan. Police employees contribute 11.6% of salary and Fire employees contribute 7.7% of salary to the plan. SOCIAL SECURITY: Participation is mandatory. Employees contribute at the current established rate. 457(b) DEFERRED COMPENSATION PLAN: Employees are eligible to participate in an IRS 457(b) deferred compensation program. This plan allows employees to defer a portion of their income on a pre-tax basis. Contributions are invested at the employee's direction on a tax deferred basis. EMPLOYEE ASSISTANCE PROGRAM: Employees experiencing problems that affect their personal lives and job performance may take advantage of confidential assessment and referral services. EDUCATIONAL ASSISTANCE: Employees may apply for reimbursement for tuition costs after completion of 6 months of employment. Prior course approval is required. The maximum annual reimbursement is $2500 contingent upon County funding. PAID PARENTAL LEAVE: Employees who have worked for the county for at least twelve (12) months are eligible for twelve (12) weeks of paid parental leave in connection with the qualifying birth of a child, or the placement of a child with an employee for adoption or foster care. Leave must be used within the 12 months following the birth or placement. LONG TERM DISABILITY BENEFITS: Employees who have completed 6 months of service are enrolled in the LTD plan. After 6 months of disability, plan may pay 60% of base monthly pay up to $2500 per month. The County pays the entire cost of this benefit. DISABILITY LEAVE BANK: Employees have established a Disability Leave Bank to which employees may donate disability leave in order to be eligible to receive salary and benefit protection when they are absent due to a serious disabling illness or injury and have exhausted all accrued leave. Employees are eligible to join the Bank after having completed 1 year of employment. Administration of the Bank, including the review and approval of claims for grants of time, is handled in accordance with the Bank's Rules and Regulations which are available in the Office of Human Resources. VOLUNTARY BENEFIT OPTIONS: Employees may elect to enroll in long term care insurance, critical illness insurance, short term disability income protection, and universal life insurance. CREDIT UNION: Employees may participate in the Tower Federal Credit Union through payroll deductions. Loans are also available to qualified applicants. 01 Do you possess a High School Diploma or GED and 4 years of related experience, or an equivalent combination of education and experience? Yes No 02 Are you willing to accept a salary offer within the salary hiring range commensurate with applicable experience/qualifications? $46,176-$49,067/yearly Yes, I am willing to accept the starting salary hiring range. No, I am not willing to accept the starting salary hiring range. 03 Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The submitted electronic document must outline accurate dates to include (month and year) in association with each work history entry. Vague descriptions of experience will not be considered. Please include all pertinent experience in your application to include, full or part time, volunteer, military, acting capacity, or any other such work history that is applicable to the position for which you wish to be considered. Descriptions of duties that state "see resume" will negatively impact your candidacy as resumes cannot be substituted in lieu of a completed application. Applicants will not be contacted for clarification or additional information.I have read and understand the language outlined above. Yes No 04 If you possess relevant work experience, please tell us where you acquired this experience. Please include the title of your position, the name of the employer, the duties performed, and the dates of your employment, in your response. (Please be advised "See Resume" is not an adequate response.) 05 Are you willing to work an evening shift? Yes No 06 Do you possess experience responding to both formal and informal inquires in a professional environment? Of the choices provided below, please select the option that most closely reflects your skill set or experience. Yes, I have responded to inquiries from members of the general public via telephone and email. No, I have not responded to inquiries from members of the general public via telephone and email. 07 If you indicated you possess the professional experience addressed in the previous question, please provide your employer, position title, dates of employment, and position duties. If you do not possess this experience, please enter N/A (Not Applicable). Be advised that "See Resume" is not an adequate response. 08 Please provide examples of the type of documents you have produced, or the actions you have executed, using the suite of Microsoft Office tools in a professional or academic capacity. If you do not possess this experience, please enter N/A (Not Applicable). Be advised that "See Resume is not an adequate response. 09 Do you possess experience maintaining complex filing and record systems? Yes No 10 If you possess experience maintaining complex filing and record systems, explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response. 11 How did you hear about this position? 12 If you indicated "Job Fair" or "Other" in the previous question, please indicate which job fair you attended and specifically how you became aware of this position. Otherwise, indicate "N/A" (Not Applicable). 13 I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information visit click on the "career seekers" link, and follow the prompts. I have read and understand the language outlined above. 14 I certify that the information submitted in this application is true and correct to the best of my knowledge. I understand that providing false, erroneous, and/or misleading information may result in elimination from the hiring process and termination of employment if hired. I have read and understand the language outlined above. Required Question

Created: 2026-03-04