Field Auto Damage Adjuster Columbus, OH

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job DescriptionAs a Field Auto Damage Adjuster, youll be out in the field every daywriting estimates on-site at customer homes, repair shops, and tow yards. Youll complete hands-on inspections, assess damage in person, and handle a variety of claim types including repairable vehicles, total losses, and virtual reviews. This is a fast-paced, active role where no two days look the same. Key Responsibilities The Customer Service Expert Support customers through their claim with care, clarity, and empathy. Make the process as simple and stress-free as possible by being a reliable partner from start to finish. The Investigator Independently inspect vehicle damage, gather key details, and determine coverage based on policy guidelines. The Effective Communicator Connect with customers through phone, email, or video to guide them through the claims process. Adjust your communication style based on customer preference and keep them informed every step of the way. The Negotiator Review estimates and negotiate fair settlements with customers, shops, vendors, and third parties. Navigate tough conversations professionally while staying aligned with legal and company standards. The Problem Solver Use estimating tools, resources, and training to make accurate decisions in a fast-moving environment. Apply strong critical-thinking skills to resolve issues and move claims forward efficiently. The Recorder Document your work clearly and accurately in the claims system. Follow policy guidelines to help protect the company and ensure each claim is handled correctly. Work Location This is a field-based position requiring daily travel to customer homes, repair shops, and tow yards. Candidates must reside in or near Columbus, OH to be considered. A company car may be provided, depending on business need. Notice of Licensing Requirement As a condition of employment, you may be expected to obtain an adjusters license in multiple markets. All required licenses will need to be obtained within 60 days of hire. You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal. This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus).

Created: 2026-03-04