Housekeeping - San Diego KOA Resort

The San Diego KOA is an award-winning outdoor campground resort looking for enthusiastic people to join our housekeeping team. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment and helping family create memories to last a lifetime we want to talk to you! Working Hours: Seasonal - May 1 - October 31st 15-25 hours/week depending on occupancy of the campground Sunday - Saturday with most shifts scheduled between the hours of 9am-5pm - Thursday-Monday Must be available on Sundays $17/hour & up depending on experience Reports to the Housekeeping Department Manager RESPONSIBILITIES • Ensures customers receive a high level of service consistent with our customer service philosophy • Communicate with all staff and management using Basecamp System • Enforce campground policies and implement solutions consistent with goals of park • Proactive guest management to ensure positive environment for all guests • Coordinate with Guest Service staff for guest arrivals • Coordinate with Guest Service staff for problem resolution when applicable • Utilize creative problem solving skills • Daily cleaning and maintenance of the restroom facilities • Janitorial duties on all buildings at the campground • Cleaning and preparation of deluxe cabins, standard cabins, and deluxe tents including linens for guest arrivals • Laundry of linens for deluxe accommodations as needed • Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground. Requirements • Good customer service and communications skills • Ability to multi task and prioritize • Able to work with others and work independently • Professional Appearance and attitude towards guests and fellow team members • Communicate professionally and patiently • Be on your feet during shift and able to lift at least 30 lbs. • Climb stairs, bend, lift, and move repetitively as needed • Ability to thrive in a fast-paced environment • Actively communicate both verbally and written • Speak English, bilingual a plus PM21

Created: 2026-03-04