Sr.Network Engineer

Sr. Network Engineer Client : City of Sunnyvale Location : Sunnyvale, C Onsite Required Skills/Experience: • Minimum 5 - 7 years network/system engineering. • Must Current CCNP Certificate • Network design and troubleshooting • Principles and practices of excellent customer service. • Principles and practices of ITSM (IT Service Management) systems to include incident/problem management; request fulfilment; knowledgebase; asset management and IT service catalogs. • Network traffic and performance parameters, including understanding telecommunications theory and practice. • Methods and procedures of systems administration and security and integrity maintenance. • Connectivity, system integration, and network design. • Structure development, features, and access including configurations protocol and interfacing. • Current developments and trends of network technologies and/or server/data storage technologies. • Principles and methods of system and storage capaClient, physical, virtual and cloud-based Local Area Network wiring and distribution methods. • Wide Areas Networking Connectivity utilizing T1, T3 and fiber backbone transports. • Advanced cybersecurity practices and procedures. • Office methods, procedures, software and equipment. • Applicable industry and safety codes and technology standards. • Principles of project management, task completion and resource management. • Microsoft Office, Microsoft Project and Microsoft Visio. • Team formation and execution; how to motivate teams. • Cost-benefit analyses to recommend the most effective solution. dditional Skills/Experience • Communicate effectively, both orally and in writing; translate between technical and nontechnical terms. • Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions, and make appropriate recommendations. • Effectively organize, prioritize and follow-up on work assignments to meet established deadlines. • Proven excellent customer service skills. • Provide technical advice and consultation to Client staff in person, online, over the telephone, or by email. • Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to ppropriate staff. • Learn complex principles, practices, techniques and regulations pertaining to assigned duties. • Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. • Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. • Demonstrate initiative and exercise good judgment in the performance of duties. • Respond to cybersecurity issues and remediate in a timely manner as instructed. • Recognize, set and follow priorities to meet deadlines.

Created: 2026-03-04