Logistics Fulfillment Coordinator
PROMONTORY - Oakville, CA
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Title: Logistics Fulfillment Coordinator Company: Domain HWH Reports to: Logistics Manager Location: American Canyon Exempt () Non-Exempt (x) Full-time in office role Domain HWH, a family winegrowing endeavor built to last for generations, is part of Pacific Union Co. The Domain has evolved through the decades and comprises three Napa Valley properties that form its pillars: Harlan Estate, founded in 1984; BOND, founded in 1996; and Promontory, founded in 2008. The Mascot- a wine made from the younger vines of the three estates-was established in 2012. Each of these undertakings is dedicated to the understanding of our land, and to faithfully translating the respective characters of the individual properties into their wines. About the role As a Logistics Coordinator at Pacific Union Co., you will be responsible for managing various aspects of our fulfillment related operations, including order fulfillment coordination and processing, as well as cross-functional collaboration with other operations teams, carriers, service providers and the broader organization. In this role, you can expect 1. Order Processing: Efficiently manage the end-to-end order processing for Trade partners and DTC patrons of Harlan Estate, BOND, Promontory and The Mascot, ensuring accurate and timely fulfillment while exceeding expectations. 2. Cross-Functional Collaboration: Work closely with cross-functional teams - including Trade Associate, IT, Patron Relations, and Finance - to fine tune processes and optimize fulfillment schedules. Support and champion key initiatives involving teams outside of Logistics, driving them from concept through execution. Track key metrics to measure success and suggest meaningful improvements. 3. Carrier Operations: Monitor carrier adherence to logistics & fulfillment processes, always looking for and sharing opportunities to improve & refine them, and document where needed. 4. Compliance: Ensure that all operations adhere to relevant regulations, industry requirements and internal policies, maintaining accurate records and documentation. 5. Continuous Improvement: Identify opportunities for process optimization, automation, and efficiency improvements within the logistics department, implementing best practices to drive operational excellence. This includes data optimization, analysis, and related implementation of process improvements when applicable. You may be a good fit for our team if you have Bachelor's degree in Logistics, Supply Chain Management, Wine Business Administration, or related field. 4-6 years of relevant experience in logistics, supply chain management, or related field. Strong understanding of wine business operations, including order processing, vendor management & procurement, inventory management, and order shipping + fulfillment. Proficiency in using logistics and supply chain management software and tools such as FedEx Ship Manager, ShipCompliant, AfterShip, Microsoft Suite, etc. Exceptional organizational and communication skills. Ability to work collaboratively in a fast-paced, cross-functional environment. Strong problem-solving and decision-making abilities. Physical requirements: Lift and handle materials weighing up to 40 pounds. Work requires sitting/standing and occasional exposure to cool temperatures. Grasp, stoop, squat, climb stairs, push, or pull, carry, and reach over shoulder. What we will provide Health benefits for you and your family, including medical/dental/vision additional health benefits include life, long term disability, FSA or HSA and 401(k). Vacation and sick time along with 10 paid holidays and annually designated employee appreciation days. A diverse team of coworkers that care about each other in a fun, exciting work environment. Pay Transparency Disclosure: The pay scale for this position is $30-$35 hourly. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. The Company reserves the right to modify the range in the future. Pacific Union Company is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Employment with Domain HWH is at-will, meaning either the employee or employer may terminate the relationship at any time with or without cause and with or without notice, except as provided by law. If you require an accommodation to apply for or interview for a position, please contact our Human Resources Department at 707.286.1900
Created: 2026-03-04