Salesforce Administrator

Come be a part of something big! Smart Minds, Cool Jobs and Awesome Rewards! Fueled by innovation, talent and ambition, the Air Force Civilian Service (AFCS) is seeking civilian professionals prepared to deploy war-winning capabilities on behalf of the United States Air Force. The Air Force Civilian Service (AFCS) is looking for a full-time Information Technology Specialist (SYSADMIN), GS-2210-13 to serve as a Salesforce Administrator at Headquarters Air Force (HAF), Directorate of Manpower, Personnel, and Services (A1), Digital Transformation Activity (DTA) at Joint Base (JB) San Antonio - Randolph, in Universal City, Texas. Salary Range: $108,001 to 140,403 based on experience. This position has the authority to set Advance In-Hire Rates for Cyber Workforce Positions for those who qualify. Recruitment incentive may or may not be authorized. This position can close at any time. Apply Now! In this role, You are a hands-on problem-solver with a growing passion for the Salesforce platform. We're looking for a Salesforce Administrator to support the configuration, optimization, and day-to-day management of our Salesforce environment. In this role, you'll work closely with senior admins, developers, and business stakeholders to learn best practices, strengthen your technical skills, and contribute to meaningful improvements across our Customer Relations Management (CRM) ecosystem. You will help configure core Salesforce features, support automation and data management tasks, and assist with maintaining the overall health and stability of our org. This role is ideal for someone who is eager to learn, enjoys working collaboratively, and is ready to grow into a more advanced Salesforce professional over time. Your key responsibilities include assisting in configuring Salesforce objects, fields, page layouts, record types, and validation rules under the guidance of senior team members. Support automation efforts by building and maintaining Flows, assignment rules, and approval processes. Help maintain core modules such as Sales Cloud, Service Cloud, and key platform features like Reports, Dashboards, and the Data Model. Participate in troubleshooting user issues, testing enhancements, and validating system fixes. Contribute to data management activities, including imports, exports, deduplication, and data quality improvements. Work within an Agile/Scrum team, participating in standups, sprint planning, and review sessions. Support integration efforts by learning how to work with APIs, connected apps, and external data sources. Help ensure the platform remains secure, stable, and aligned with organizational standards and governance practices. Qualifications/Requirements: Must be a U.S. Citizen Must be able to obtain and maintain a Secret clearance Knowledge of wide range of software development principles, configuration management, platform architecture concepts, and methods as well as techniques, processes, developing, delivering, managing, and maintaining the information systems. Knowledge of how to integrate program goals and objectives across organizational structures involved in overall policy and planning, sequence, and timing of key operational events; milestones; execution of operations and evaluations; the planning, programming and budgeting support process: and methods of evaluating the effectiveness of planning actions related to actual events to provide guidance and/or conduct studies. Knowledge of sustainment principles, methods, and practices including developing monitoring plans and metric schedules, estimating possible limit constraints, defining support milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments or resolutions. Knowledge of safety and security regulations, practices, and procedures. Ability to plan, organize, and lead team(s) as required within the organization. Strong understanding of Agile methodologies, particularly Scrum, and experience working with Agile team(s). Proficiency in testing tools and frameworks, such as Tricentis, ApexMocks, Salesforce Developer Experience (DX), and Salesforce Automation Tools (e.g., Salesforce Test Automation Framework). Solid understanding of software testing principles, techniques, and best practices, including test automation, Test-Driven Development (TDD), and Behavior-Driven Development (BDD). Excellent analytical, problem-solving, and troubleshooting skills, with a keen attention to detail. Salesforce certification(s) (e.g., Salesforce Certified Associate, Administrator, or Platform App Builder) are a plus. Cyberspace Qualification is a condition of employment. This position includes Cyberspace work as a paramount duty requirement. Per Department of Defense Manual (DoDM) 8140.03, para 4.2.a.(2)., requires foundational qualification requirements within 9 months of assignment to a cyberspace work role and resident qualification requirements within 12 months of assignment to a cyberspace work role. A waiver of these requirements may be granted per DoDM 8140.03. Failure to achieve and maintain the proper Cyberspace Qualification may result in removal from this position. PREFERRED QUALIFICATIONS Basic understanding of Salesforce or similar CRM/enterprise platforms. Foundational knowledge of CRM concepts, business processes, and data structures. Familiarity with Salesforce automation tools, especially Flows. Exposure to Agile/Scrum development practices. Interest in learning how to troubleshoot issues, analyze data, and support integrations. PREFERRED CERTIFICATIONS Salesforce Certified Administrator (ADM-201) Advanced Administrator (ADM-211) Platform App Builder Sales Cloud Consultant Service Cloud Consultant Click the apply button to complete an application and upload your two-page resume to comply with the Merit Hiring Plan (PDF or Word Doc) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50). As of 27 September 2025, Federal agencies will only accept resumes up to two pages in length. To learn more about the new resume requirements visit To receive additional information about current and future job openings with AFCS via email notification, please register at and sign up to "Get Career Updates." AFCS is Equal Opportunity Employer. U.S. citizenship required

Created: 2026-03-04