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Windows Endpoint Engineer - Part Time Contract

iMPact Business Group - Grand Rapids, MI

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Job Description

Job Description An iMPact Business Group client is seeking an experienced Windows Endpoint Engineer for a 6+ month part-time contract. The ideal candidate is able to start out 3-4 days a week on contract and adjust their participation as project needs expand over time. This firm is growing and so are their Technical Support needs. This is a hands-on Technology support role. This role is for the design, implementation, and maintenance of enterprise endpoint systems. This role ensures that all Windows-based devices remain secure, compliant, and optimized through effective patch management, imaging, software deployment, and automation practices. Other titles for this role could include Desktop Support Technician/Engineer, Software Packaging Technician/Engineer, Endpoint Deployment Technician/Engineer. Duties can include: Operating System and Patch Management Develop, schedule, and manage operating system patching processes across endpoint devices. Monitor patch deployment results and compliance metrics, to ensure endpoint security and consistency. Coordinate with the Security team to remediate identified vulnerabilities. Manage and maintain BIOS, firmware, and system driver updates to ensure hardware stability, compatibility, and security across endpoint devices. Imaging and Deployment Design, build, and maintain standardized endpoint images for deployment across the organization. Streamline the imaging and provisioning process for new and replacement devices. Ensure images include required baseline configurations, agents, applications, and security settings. Software Deployment and Maintenance Create, test, and manage software deployment packages for enterprise applications. Oversee enterprise-level software updates and version control to ensure consistency across environments. Maintain configuration baselines and ensure endpoint software compliance with organizational standards. Configuration and Policy Management Define and maintain endpoint configuration standards, including device policies and compliance rules. Implement and enforce endpoint security configurations, including encryption, update compliance, and access controls. Support the integration of configuration standards into automated management systems. Maintain endpoint device health (connectivity, compliance, drivers, and security tools). Automation and Process Improvement Identify and implement improvements to reduce manual intervention and increase deployment efficiency. Maintain documentation of automated endpoint management procedures and configurations. Collaboration and Strategic Projects Collaborate with Security, Service Desk, and business stakeholders to plan and implement endpoint-related initiatives (e.g., Windows version upgrades, hardware refresh, security enhancements). Contribute to projects involving operating system lifecycle management, platform upgrades, or management tool enhancements. Provide subject-matter expertise in endpoint design, deployment strategy, and systems optimization. Participate in disaster recovery planning for endpoint systems. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience managing endpoint devices in an enterprise environment. Experience with ITSM systems such as Freshservice, Jira, or ServiceNow. Familiarity with remote endpoint management solutions such as NinjaOne or equivalent. Strong understanding of Windows operating systems, endpoint configuration, and patch management. Experience with imaging, provisioning, and deployment methodologies. Ability to develop automation scripts and workflows to improve efficiency. Solid understanding of system security principles, compliance standards, and endpoint hardening. Excellent problem-solving, documentation, and communication skills. Strong collaboration and project coordination abilities across technical and business teams. Experience creating and maintaining dashboards, metrics, and reporting on endpoint health and compliance. Preferred items - Certifications such as ITIL 4 Foundations, CompTIA A+, Network+, or Microsoft Certified Professional (MCP). Experience working in hybrid or cloud-connected endpoint environments. Knowledge of enterprise-level configuration management and automation frameworks.

Created: 2026-03-04

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