Job File Manager

Job File Manager Opportunity SERVPRO of South Albany County is seeking a qualified, career-oriented Job File Manager. SERVPRO is the largest cleaning and restoration company in the country. Our company specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. Required Hours: 8:00am 5:00pm; Monday Friday (will require some flexibility) Job Qualifications: 2 + years of administrative or office-related experience is required Mitigation/Restoration, or similar background, is required 2 + years of experience with Xactimate in the restoration industry is required Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) is required Outstanding written and verbal communication skills, including, but not limited to, proper pronunciation and correct use of grammar Superb customer service skills, including the ability to remain courteous, calm, and professional during tense or stressful situations Ability to thrive and remain focused in a fast-paced office environment Extremely organized and able to effectively prioritize Self-motivated, able to work independently, and have good decision-making skills Punctual Must have reliable transportation and a valid drivers license with a reasonable driving record Must be comfortable with occasional profanity Job Responsibilities (to include, but not limited to): Assisting the general manager Adjuster/Client communications Creating estimates in Xactimate based on field scopes Tracking job status from first call to collection of payment Answering multi-line phones Taking accurate phone messages Data entry Faxing/emailing Filing Office cleaning Office supply inventory Sending/receiving mail Scheduling crews and jobs Light receivables Greeting customers and/or vendors Occasional out of office errands Qualified candidates should respond to this ad with their resume, including references, and a cover letter. Please indicate desired position and desired salary. Or visit our website to apply: Candidates offered the position will be required to submit to a background check.

Created: 2026-03-04