Sr. Benefits Coordinator - Employee Benefits

Who We Are:NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: The Sr. Benefits Coordinator plays a critical role in supporting the consulting and account management teams by ensuring accurate client data management, seamless benefits administration, and high-quality client service delivery. This role partners closely with Account Executives, Consultants, carriers, and vendors to support renewals, open enrollments, new business onboarding, and ongoing client needs. The ideal candidate is detail-oriented, highly organized, proactive, and comfortable managing multiple priorities while contributing to client-facing deliverables, data analysis, and operational excellence across the benefits lifecycle.This position is open to fully remote candidates located in ET and CT time zones . Individuals located near the Bethesda, MD office will be expected to work in a hybrid capacity.Essential Duties and Responsibilities:Create and maintain files and client data; maintain client data CSW & NFP ConnectAnswers administrative questions from clients and/or insurance company personnel such as ID card request, claims or billing/eligibility questionsMay have direct contact with vendors or clients for clerical and administrative assistanceMay have direct contact with clients for open enrollments administration, as support to the Account ExecutiveAssist Consultant in preparing insurance company proposal requests/census data & benchmarking reportsAssist Account Teams in their preparation for client meetings by reviewing presentations for grammar, verification of rates and benefits and ensuring formatting is appropriateData entry and analysis - assist the consulting team in gathering, organizing, entering and analyzing data using Excel spreadsheets to be used for various clientComplete and process group applications and Broker of Record letters, as directed by the Account ManagerMaintain vendor access to process enrollments/changes for clientsParticipating in Client calls & open enrollment meetings as appropriateEnrollment fulfillment during renewal and new business onboarding processAssists Account Managers with client projects such as implementation of new business, open enrollment process, non-discrimination testing, etcRequest/Obtain and review vendor certificates, request wrap documents, track timelines for completion and delivery to clientManage client list- request monthly birthday cakes for deliveryAttend seminars and classes related to the department and to maintain L&H LicenseParticipate in training regarding carrier products and systemsKnowledge, Skills, and/or Abilities:Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and serviceAbility to work independently and anticipate client and team needsEffective time management and decision making skillsDiligent follow up skillsAbility to express ideas clearly in both written and oral communicationsStrong Microsoft Excel and PowerPoint skillsCommanding presentation and public speaking abilitiesEducation and/or Experience:High School or equivalentMore than 2 years related experience and/or training or equivalent combination of education and experience.Certificates, Licenses, RegistrationLicense to be obtained within first year of employment.What We Offer:We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $66,000-$76,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.NFP and You... Better Together!NFP is an inclusive Equal Employment Opportunity employer.

Created: 2026-03-04