Training Specialist
Mango Health - Morrisville, NC
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Training Specialist The Training Specialist position is responsible for helping our new hires gain the skills and acumen needed to succeed in their new positions. They will facilitate refresher and skills training to ensure current employees excel in their current roles. Using principles of adult learning, the Training Specialist will develop instructional materials and deliver training programs for the Valeris team. The position will modify instructional materials in response to evaluations from learners and organizational changes. This role interacts with individuals from multiple departments and plays a key part in building the Learning and Development function. Responsibilities Design and develop training materials for new programs and maintain existing materials (e.g., instructor-led training, eLearning modules, job aids, activities, and desk drops). Lead new hire training sessions covering specified areas such as computer and platform usage, new hire onboarding, refresher training, and system or process upgrade training. Deliver required compliance training for new hires prior to their active support of any assigned program. Measure trainee progress to evaluate training effectiveness and determine readiness for trainees to perform in their assigned roles. Document areas of concern for trainees and review findings with Program Leadership. Collaborate with Program Leadership to remain informed of changes in policies, procedures, regulations, and technologies. Update the SharePoint site to ensure content is current, accurate, grammatically correct, and user-friendly. Maintain and promote a positive learning environment in all training settings. Adhere to all training deadlines and corporate policies related to access and handling of confidential data. Ensure all SOPs are followed consistently across training delivery and documentation. Perform additional tasks or projects as assigned. Qualifications Minimum Qualifications College degree in Communication, Education, or a related field and/or equivalent experience in training Experience designing training materials and delivering training in a corporate setting Experience managing and facilitating meetings with key stakeholders Excellent interpersonal skills, including the ability to quickly develop strong working relationships Excellent verbal and written communication skills Ability to work in a fast-paced, ever-changing environment Proven ability to mentor others to ensure their success Internal candidates with Program Management skills are encouraged to apply Preferred Qualifications Degree in a related discipline such as Instructional Design, Organizational Psychology, Adult Education, etc. At least 2 years of experience working in the pharmaceutical industry and at least 1 year of training experience Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs Additional health support, including telehealth and Employee Assistance Program (EAP) services Company match on Health Savings Account contributions Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting Paid Time Off (PTO) and Sick Leave to support work-life balance Team members receive nine paid holidays plus two floating holidays Opportunities for advancement in a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact Our Commitment to Equal Opportunity At Valeris, we don't just accept difference we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Created: 2026-03-04