Assistant Director for Enrollment

Assistant Director for Enrollment Job Category: Admin Requisition Number: ASSTD001753 Location: University of Redlands, Redlands, CA 92374, USA Job Details Description Position Code: 7821 Department/Administration: Office of Enrollment Position: Administrative, Exempt (12 months), Full-time (40 Hours) Salary Range: $70,304-$70,304 Hiring Range: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. Introductory Period: Twelve (12) Months Available: Immediately Application Deadline: Open Until Filled, Apply Immediately. Definition of Classification: Reporting to the School of Education Director of Enrollment, assists in all phases of the recruitment and admissions process for students entering graduate and credential programs within the School of Education, giving special attention to the Riverside region. This position has primary responsibility for recruiting prospective students through events, telephone activity, person-to-person counseling appointments, and general outreach. Duties and Responsibilities: Recruits, counsels, and enrolls prospective School of Education students. Represents the University and the School in district outreach, recruitment activities, and marketing events to enhance the School of Education's profile and to generate new Effectively communicates the school's ideals about challenging the systems that make education and community support inaccessible, and its mission to strengthen social and educational Replies through various methods to all inquiry responses from walk-ins, telephone, direct mail, internet, and website interaction with the intent of scheduling appointments and enrolling into appropriate Counsel prospective students on admission requirements and procedures, state testing, fieldwork, state requirements, district guidelines, financial aid overview, and align academic goals with career options. Assists current, prospective, and returning students with learning plans for degree or certificate program completion, based on student's needs, goals, and interest. Manages the follow-up contact process with students and assists in enrolling and orientation to all programs. Understands, effectively communicates, and remains current on CCTC Standards, trends in the field of education, the School of Education curriculum, and University Maintains applicant files, collects, and distributes applicant documents and materials. Manages prospective students and applicant files via Slate CRM and produces and monitors enrollment reports using Excel and other Utilizes relationships with current students and alumni to promote lasting connections with the school for referral Assists in developing recruitment plans to recruit students through school districts, community colleges and the state university systems. Assists in planning market strategies, including the development of copy for correspondence, marketing materials, website, Performs other related duties and special projects as assigned or Qualification Guidelines Any combination equivalent to, but not limited to, the following: Bachelor's A minimum of three (3) years of related work experience is Experience in customer support or student services management, academic advising, CCTC teaching credentials, recruitment, counseling, professional coaching, career services, or sales training is Must be able to attend education fairs, meet with other institutions' advisors or transfer directors, assist with calls on corporate Successful candidate will have familiarity with college transcripts, University practices, and catalogs; comfortable with academic structures and environment; ability to work with persons of wide range of skills, educational background and experiences; knowledgeable of career services skills; high level of independent judgment, excellent communication and interpersonal skills; computer literate; ability to master the University's information system, run downloads, file transfers and manipulate data in spreadsheets. A valid California Class C CA drivers' license with a good driving record is Note: Out-of-state licenses are valid until appointment. A valid California Class "C" driver's license must be obtained within ten (10) days of appointment (in accordance with CA Vehicle Code 12505c). Preferred Master's Advanced communication Advanced customer service skills. Knowledge and Skills: Communicate effectively and follow instructions, both verbally and in writing. Excellent technical, analytical, and problem-solving skills. Excellent organizational skills. Ability to operate standard office equipment. Proficiency in Microsoft Office software including Excel, Word, PowerPoint, and Outlook. Ability to recommend appropriate courses of action within established guidelines. Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives. Ability to exercise discretion and work with confidentiality. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Physical Requirements/Working Conditions: Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. The work environment involves some exposure to hazards or physical risks, which require following basic safety precautions. May be required to travel for extended periods of time for athletic contests and recruiting activities. Requires flexibility to work nights and weekends as required by the teams' schedules. Physical Demands: Incumbents regularly stand, walks and sits; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; use hands and fingers to operate an electronic keyboard or other office machines; walk on a regular basis and stand for prolonged periods; travel to various locations; distinguish colors and have depth perception; reach with hands and arms; pushing, pulling and lifting; stoop or kneel or crouch; climb stairs; lift, carry and/or move objects typically weighing up to 25 pounds. To Apply: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for accommodation or an alternative application process. Hiring Range: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range considers the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications. Background Check: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position. Driver's License Check: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver's License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Physical and Psychological Exams: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation. For more information visit Human Resources (redlands.edu) Submission of a resume or application indicates agreement that the University may verify any

Created: 2026-03-04