Event Sales Coordinator, TRUSS Cleveland

Event Sales Coordinator, TRUSS Cleveland The Sales Coordinator plays a key role in both the planning and execution of events, acting as a key part of both sales and operations team. This role supports the sales process by assisting in event planning, vendor coordination, client tours, and final walk-throughs, while also working closely with the Operations team and assisting the Sales Team with client and vendor relations during event to ensure professional, seamless and high-quality client experience. Key Responsibilities Pre-Event Planning & Sales Support - Partner with the Sales Managers to support event planning from contract through execution - Assist Sales Managers with client tours, site visits, planning meetings and final walk-throughs to review event details and logistics - Coordinate with internal management and external vendors (AV, dcor, rentals, entertainment, etc.) to ensure event requirements are met - Confirm vendor details, delivery schedules, and setup requirements prior to event day - Attend weekly BEO (Banquet Event Order) meetings and collaborate with the management team on event planning, logistics, and execution details Event Execution & Operations Support (Day-Of) - Assist the Sales Manager with client relations on-site during event execution, helping to address client needs promptly and professionally - Work directly with the Banquet and Operations Managers on event day to assist them as needed in executing the event according to the approved plan - Support on-site communication between clients, vendors, and internal teams - Coordinate and manage on-site vendors - Proactively identify and resolve client or vendor issues in real time while maintaining a calm, client-focused positive presence Post-Event & Administrative Support - Assist with post-event follow-up, including client feedback and internal debriefs Qualifications - 2+ years of experience in event coordination, event sales, venue management, or a related field - Strong organizational and time-management skills with exceptional attention to detail - Values teamwork and works collaboratively to achieve shared goals - Maintains composure and contributes positively as a teammate in a fast-paced environment - Excellent interpersonal and communication skills, with confidence and professionalism in client-facing situations - Ability to manage multiple event needs and tasks simultaneously - Willingness to work flexible hours, including evenings, weekends, and holidays as required by event schedules - Proficiency with Triple Seat and Prism event management software, Magin Edge, Microsoft Office Our Core Values Par Excellence: Commitment to being the absolute best in every aspect Esprit de Corps: Pride, professionalism, teamwork, and camaraderie Of Service: Energized by delighting guests and exceeding expectations Our culture combines excellence, accountability, and growth. Every team member plays a critical role in delivering exceptional experiences while building skills for a successful career in the events industry. Compensation & Benefits Competitive salaried compensation Full medical, dental, and vision benefits Paid time off Performance-based bonus program Structured leadership and career advancement opportunities Work Schedule Weekend availability 10 hour shift Holidays Night shift Day shift Supplemental Pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) 401(k) matching Employee discount

Created: 2026-03-04