Billing Specialist

Billing Specialist In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations. Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine! Essential Duties: Prepares customer invoices based on data submitted either electronically or manually from specified M&R business units. Enters invoice data into the appropriate invoice database(s) timely and accurately, and completes other statistical reports, including weekly production reports. Verifies/reconciles all billing documents, works closely with M&R operations staff and the billing supervisor to ensure accuracy and that all documents are complete. Prepares accurate detailed invoices according to specifications within billing system(s), and distributes to customers according to schedule. Ensures all billing is captured accurately prior to the month-end closing process. Maintains complete, comprehensive, and current billing files. Scans, duplicates, and files invoice backup information. Upon request, prepares invoice adjustments based on guidance from supervisor or senior billing specialists; subject to management approval Produces reports from the accounting systems according to schedule and upon request. If needed, reconciles payroll data as it relates to billing, ensuring accuracy and that all information is complete and accurate for billing. Processes union employee payroll, including reviewing time/labor data for completeness and accuracy, entering/validating payroll information in the applicable system(s), resolving discrepancies with Operations/HR as needed, and supporting payroll deadlines and audits. Assists in the calculation of accruals for all unbilled revenue during month-end closing process for billing supervisor review Completes all other tasks and projects as assigned. Working Conditions: Office Travel minimal Minimum Requirements: High school diploma with undergraduate college credit, or equivalent work experience Preferred Qualifications: 2+ years of experience, billing related experience Demonstrated fluency in English Ability to consistently communicate effectively and professionally through email, verbally, and via phone to a variety of operation managers, support personnel, as well as other internal and external customers. Intermediate to advanced Excel skills (demonstrated competencies in linking spreadsheets, V lookup, pivot tables, complex formulas). Experience working with large ERP and/or proprietary billing systems, preferred. Detail oriented with strong analytical and organizational skills. Able to provide a high level of customer service to internal and external customers. Can function effectively in a team environment. Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Created: 2026-03-04