Logistics Coordinator

Better Haircare We are beauty lovers from Brooklyn and we create hair products with clinically proven results, working hard for you and the environment too. Crafted to a higher standard. Our products are clinically proven, made with science-backed and responsibly sourced ingredients. We go a cut above clean, omitting over 1,300 ingredients. Certified cruelty-free and vegan. A future-conscious approach. We are emissions obsessed, committed to achieving Net Zero by 2035. Our eco-luxe packaging is made from recycled materials and is designed to recycle again. Certified B Corp and Climate Neutral. For you and the environment we make, Better Haircare, Mindfully Made. Job Overview The Logistics Coordinator is responsible for managing weekly orders across both B2B and direct-to-consumer (DTC) channels while ensuring timely, accurate execution through third-party logistics (3PL) partners. This role plays a critical part in maintaining operational efficiency, monitoring logistics performance, and developing key performance indicators (KPIs) to support data-driven business initiatives in a fast-paced environment. Location: Dallas, TX (2-3 days a week onsite) Salary: $60,000 - $70,000 + bonus Responsibilities Review, approve, and manage weekly B2B and DTC customer orders Ensure customer-requested delivery dates are clearly understood and executed Coordinate and book inbound freight from vendors to warehouse locations Enter and maintain accurate receiving and inbound shipment data within the ERP system Track and report on-time delivery performance for customers Track and report in-full delivery performance for customers Monitor and manage inbound and outbound freight spend against budget Evaluate vendor performance and ensure compliance with logistics requirements Maintain strong working relationships with 3PL partners to ensure orders are executed on time and in full Develop, maintain, and report logistics KPIs to support operational and business initiatives Requirements Proven ability to manage time effectively and prioritize multiple tasks Experience managing vendor relationships Background in logistics, transportation, or supply chain operations Prior experience handling both B2B and DTC orders Proficiency in Microsoft Excel Strong data collection, tracking, and reporting skills Nice to Haves Experience in the beauty industry Previous warehouse or distribution center experience Tools & Systems: NetSuite and/or SPS Commerce

Created: 2026-03-04