Senior Human Resources Business Partner - People ...

Senior Human Resources Business Partner The Senior Human Resources Business Partner serves as the strategic HR advisor to a multi-store dealership group, enabling revenue growth and customer experience through talent, culture, and workforce effectiveness across retail sales, service lanes (fixed operations), and parts operations. The role embeds deeply with General Managers, Regional Directors, and Fixed Ops leadership to translate store performance drivers into people strategies aligned to sales volume, CSI/SSI, technician productivity, parts availability, and F&I outcomes. Key Responsibilities: Field Operations Partnership & Leadership Employee Relations, Culture & Engagement Talent Acquisition & Development Rewards, Scheduling & Labor Cost Management People Analytics & Retail Metrics Change Leadership & Operations Enablement Compliance & Risk Qualifications: Bachelor's degree in HR, Business, or related field (MBA or HR certification preferred). 5-7 years HR experience supporting multi-site retail, dealership, or service operations with direct partnership to store leadership. Demonstrated success driving outcomes in sales and fixed ops through talent strategy, ER, and analytics. Fluency with HRIS and DMS/CRM ecosystems; strong Excel/BI skills for operational dashboards. Exceptional influence, coaching, and communication skills across frontline to executive audiences. Preferred Work experience within automotive retail multi-store groups and/or OEMs. Preferred - Coaching certification or formal leadership development program facilitation. Success Metrics: Improved CSI/SSI and customer retention correlated with engagement and coaching metrics. Reduced regrettable turnover in advisors, technicians, and sales roles, stronger bench and internal promotion rates. Labor cost efficiency as % of department gross and improved absorption. Working Conditions: Frequent time on sales floors, service lanes, and parts areas; adherence to PPE and safety requirements in shop environments. Evening/weekend presence during retail peaks (promotions, month/quarter-end) and support for emergent operational needs. Regular travel across assigned rooftops; hybrid/remote work for planning, analysis, and follow-up. Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are aligned with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

Created: 2026-03-04