Program Coordinator

Customer Response Unit Supervisor Under limited supervision, supervises and coordinates the work of others to accomplish daily operations. The Customer Response Unit (CRC) maintains a 24 hour/7 day per week operation responsible for two critical campus functions: responding to alarms and coordinating work in emergency situations. Works within the FM Customer Response Center (CRC) Communications Unit: assisting with outages and related communications; interaction and formal communications with customers, data management of the incident tracking module of FMS (this module assists in managing emergencies on campus) and delivering exceptional customer service. Physical Demands: Work is performed in an office environment. Employee is deemed Catastrophic/Essential subject to a 24 hour/7-day week span of operation. May be required to report to work during emergencies or to respond remotely. The regular shift for this position will be Monday - Friday, from 3:00 pm 10:30 am., subject to change. Will also be responsible for being on call weekends as needed. This role is telework eligible. Minimum Qualifications Education: Bachelor's degree from an accredited college or university. Experience: One (1) year of professional program, outreach, or event coordination experience. Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of outreach and marketing strategies. Knowledge of clerical and administrative procedures and systems such as filing and record-keeping. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to multitask and prioritize assignments. Additional Job Details Required Application Materials: For full and best consideration, please submit a cover letter, resume and list of three (3) professional references. Best Consideration Date: 3/16/2026 Posting Close Date: N/A Open Until Filled: Yes Visa Requirement: This position does not provide sponsorship for Visa Salary Range $75,000.00 - $90,000.00

Created: 2026-03-04